ServiceNow Technical Lead Developer

Are you a highly skilled and experienced ServiceNow Technical Lead Developer looking for a new and exciting opportunity? Look no further! Duke University Health System is seeking a talented individual to join our dynamic team as a ServiceNow Technical Lead Developer. In this role, you will have the opportunity to utilize your expertise to enhance and streamline our ServiceNow platform, making a direct impact on the delivery of healthcare to our patients. If you have a passion for innovation, a strong technical background, and a desire to work in a collaborative and supportive environment, we want to hear from you!

1. Lead and oversee the development and maintenance of the ServiceNow platform at Duke University Health System.
2. Utilize your advanced technical skills and knowledge of ServiceNow to enhance and streamline workflows and processes.
3. Collaborate with cross-functional teams to gather requirements and design solutions that align with business needs.
4. Manage and mentor a team of developers, providing guidance and support to ensure high-quality work.
5. Stay up-to-date with industry trends and best practices in ServiceNow development and make recommendations for improvement.
6. Troubleshoot and resolve complex technical issues to ensure the smooth functioning of the ServiceNow platform.
7. Develop and maintain documentation, including technical specifications, test cases, and user guides.
8. Communicate effectively with stakeholders, providing regular updates on project status and addressing any concerns or issues.
9. Identify opportunities for automation and implement solutions to increase efficiency and productivity.
10. Act as a subject matter expert for ServiceNow, sharing knowledge and providing training to colleagues as needed.
11. Ensure adherence to coding standards, security guidelines, and development processes.
12. Collaborate with vendors and other external partners to integrate third-party applications with the ServiceNow platform.
13. Continuously evaluate and improve processes and procedures to optimize the performance of the ServiceNow platform.
14. Uphold a high level of professionalism and represent Duke University Health System in a positive manner.
15. Embrace a culture of innovation and contribute ideas for the improvement and growth of the ServiceNow platform.

According to JobzMall, the average salary range for a ServiceNow Technical Lead Developer in Durham, NC, USA is between $120,000 and $150,000 per year. However, this can vary depending on the specific company, experience level, and additional skills and certifications of the individual.

Duke Health integrates the Duke University Health System (all of our hospitals and clinics), Duke University School of Medicine, Duke-NUS Medical School, Duke University School of Nursing, Private Diagnostic Clinic (Duke physicians practice), and incorporates the health and health research programs within the Duke Global Health Institute as well as those in schools and centers across Duke University, including the Duke Robert J. Margolis Center for Health Policy.