Provider Support Assistant

The Duke University Health System is a world-class health care provider, and we are seeking a Provider Support Assistant to join our team! The successful candidate will be highly organized and detail-oriented, with excellent communication and customer service skills. As the Provider Support Assistant, you will be responsible for providing administrative and technical support to the providers at Duke University Health System.To succeed in this role, you must possess a high school diploma or GED, as well as a minimum of two years of administrative experience. You should also have comprehensive knowledge of medical office protocol, be comfortable with using computers, and be able to multitask in a fast-paced environment. If you are looking for an opportunity to work with an innovative and respected team, this is the perfect job for you!

Responsibilities:

1. Provide administrative and technical support to the providers at Duke University Health System.
2. Ensure adherence to medical office protocol and procedures.
3. Maintain accurate records of provider activities and patient information.
4. Manage patient scheduling and appointment requests.
5. Assist in the creation and management of medical documents.
6. Maintain accurate documentation of all provider activities.
7. Communicate effectively with patients, families, and providers.
8. Handle customer inquiries in a professional and courteous manner.
9. Perform other duties as assigned.

According to JobzMall, the average salary range for a Provider Support Assistant in Raleigh, NC, USA is between $25,000 and $40,000 per year. This range may vary depending on the company, the location, and the employee's experience and qualifications.

Duke Health integrates the Duke University Health System (all of our hospitals and clinics), Duke University School of Medicine, Duke-NUS Medical School, Duke University School of Nursing, Private Diagnostic Clinic (Duke physicians practice), and incorporates the health and health research programs within the Duke Global Health Institute as well as those in schools and centers across Duke University, including the Duke Robert J. Margolis Center for Health Policy.