Program Manager- Duke Primary Care

Welcome to Duke University Health System, where we are committed to providing exceptional care and improving the health of our community. We are currently seeking a Program Manager for Duke Primary Care, a vital component of our healthcare system. As a Program Manager, you will play a critical role in managing and coordinating the day-to-day operations of our primary care clinics, ensuring the highest quality of care for our patients. We are looking for a dedicated and experienced individual with strong leadership skills and a passion for making a difference in the lives of others. If you are ready to join a dynamic team and contribute to our mission of advancing healthcare, this may be the perfect opportunity for you. Read on to learn more about the qualifications and responsibilities for this role.

1. Oversee the daily operations of Duke Primary Care clinics, including staffing, scheduling, and patient flow.
2. Develop and implement policies and procedures to ensure high-quality patient care and efficient clinic operations.
3. Monitor and analyze clinic performance metrics, identify areas for improvement, and implement strategies to increase efficiency and patient satisfaction.
4. Manage and train clinic staff, including physicians, nurses, and support staff, to ensure the delivery of exceptional care to our patients.
5. Collaborate with other departments and healthcare providers to coordinate patient care and improve overall patient outcomes.
6. Monitor and manage clinic budgets, ensuring all expenses are within budgetary constraints.
7. Serve as a liaison between Duke Primary Care and external stakeholders, including insurance companies, regulatory agencies, and community organizations.
8. Keep up-to-date with industry trends and best practices, and incorporate them into the development of clinic policies and procedures.
9. Ensure compliance with all applicable laws, regulations, and standards related to healthcare operations.
10. Develop and maintain relationships with key stakeholders, including patients, physicians, and community leaders, to promote Duke Primary Care and its services.
11. Conduct regular performance evaluations of staff and provide feedback and coaching as needed.
12. Participate in strategic planning and goal setting for Duke Primary Care, and work towards achieving the organization's mission and objectives.
13. Serve as a role model for professionalism, teamwork, and service excellence within the organization.
14. Stay current on developments in healthcare policy and legislation, and adapt clinic operations accordingly.
15. Represent Duke Primary Care in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Program Manager- Duke Primary Care in Durham, NC, USA is $85,000-$125,000 per year. Salaries may vary depending on the specific job responsibilities, qualifications, and experience of the individual.

Duke Health integrates the Duke University Health System (all of our hospitals and clinics), Duke University School of Medicine, Duke-NUS Medical School, Duke University School of Nursing, Private Diagnostic Clinic (Duke physicians practice), and incorporates the health and health research programs within the Duke Global Health Institute as well as those in schools and centers across Duke University, including the Duke Robert J. Margolis Center for Health Policy.