Population Health Resource Associate

Welcome to Duke University Health System, one of the leading healthcare institutions in the nation. We are currently seeking a highly motivated and dedicated individual to join our team as a Population Health Resource Associate. This position plays a critical role in supporting our efforts to improve the health and well-being of our community by providing essential resources and services. As a Resource Associate, you will have the opportunity to make a meaningful impact and contribute to the overall success of our population health initiatives. To be successful in this role, we are looking for someone with a strong background in healthcare, excellent communication skills, and a passion for serving others. If you are ready for a challenging and rewarding career in population health, we encourage you to apply today.

1. Greet and welcome patients and visitors to Duke University Health System in a friendly and professional manner.
2. Provide essential resources and services to support population health initiatives, including but not limited to health education, community outreach, and care coordination.
3. Collaborate with other members of the population health team to ensure seamless delivery of services and resources.
4. Assist patients in navigating the healthcare system and connecting them with appropriate resources and services.
5. Maintain accurate and detailed records of patient interactions and services provided.
6. Continuously monitor and evaluate the effectiveness of population health programs and make recommendations for improvement.
7. Stay up-to-date on current healthcare trends, community resources, and best practices in population health.
8. Serve as a liaison between patients and healthcare providers, advocating for the needs and well-being of the community.
9. Develop and maintain strong relationships with community organizations and partners to expand and enhance resources available to patients.
10. Provide excellent customer service to patients and their families, addressing any concerns or issues in a timely and compassionate manner.
11. Participate in training and education programs to enhance knowledge and skills related to population health.
12. Adhere to all organizational policies, procedures, and regulations to ensure compliance with healthcare standards.
13. Contribute to the overall success of the population health team by actively participating in team meetings and providing valuable insights and ideas.
14. Maintain strict confidentiality of patient information and adhere to all HIPAA regulations.
15. Continuously strive to improve the quality and efficiency of services provided to patients and the community.

According to JobzMall, the average salary range for a Population Health Resource Associate in Durham, NC, USA is between $40,000 and $60,000 per year. This may vary depending on factors such as experience, education, and specific job responsibilities.

Duke Health integrates the Duke University Health System (all of our hospitals and clinics), Duke University School of Medicine, Duke-NUS Medical School, Duke University School of Nursing, Private Diagnostic Clinic (Duke physicians practice), and incorporates the health and health research programs within the Duke Global Health Institute as well as those in schools and centers across Duke University, including the Duke Robert J. Margolis Center for Health Policy.