
Case Manager
As a Case Manager at Duke University Health System, you will be responsible for providing comprehensive case management services to patients and families. You will work closely with other departments and providers to coordinate care and ensure that patients receive the best possible services. In this role, you will be a proactive advocate for the patient and their family, providing guidance and support throughout the care experience.To be successful in this role, you must have excellent communication and problem solving skills, as well as experience in case management and/or social work. You must be able to think independently and take initiative when needed. Additionally, you should have a passion for helping others and a commitment to providing quality patient care. If you are looking for a rewarding and challenging opportunity to make a difference in the lives of patients and their families, this is the job for you.
Responsibilities:
- Provide comprehensive case management services to patients and their families.
- Coordinate care with other departments and providers to ensure high quality services.
- Act as an advocate for the patient and their family, providing guidance and support.
- Utilize excellent communication and problem solving skills.
- Think independently and take initiative when needed.
- Maintain passion for helping others and a commitment to providing quality patient care.
- Monitor patient progress and adjust plan of care accordingly.
- Communicate with other members of the healthcare team regarding patient care.
- Follow all applicable laws, regulations, and policies related to patient care.
- Document all patient care and provider interactions in the patient’s medical record.
Bachelor's Degree In Social Work
Knowledge Of Community Resources
Ability To Work With Diverse Populations
Excellent Written And Verbal Communication Skills
Experience With Electronic Health Records
Ability To Work Independently
Ability To Provide Crisis Intervention
Strong Organizational Skills.
Documentation
Networking
Planning
Communication
Time Management
Conflict Resolution
Relationship Building
Collaboration
Organization
Problem-Solving
advocacy
assessment
Resource allocation
Referral
Client Support
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Case Manager in Raleigh, NC, USA is between $35,000 and $70,000 a year. The exact salary will depend on factors such as the experience and qualifications of the individual, the size of the organization, and the specific role the individual is hired to fulfill.
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Duke Health integrates the Duke University Health System (all of our hospitals and clinics), Duke University School of Medicine, Duke-NUS Medical School, Duke University School of Nursing, Private Diagnostic Clinic (Duke physicians practice), and incorporates the health and health research programs within the Duke Global Health Institute as well as those in schools and centers across Duke University, including the Duke Robert J. Margolis Center for Health Policy.

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