Duke University Health System

Birth Certificate Clerk

Duke University Health System

Durham, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Duke University Health System, a leading healthcare institution committed to providing exceptional patient care and innovative medical research. We are currently seeking a detail-oriented and organized Birth Certificate Clerk to join our team. As a Birth Certificate Clerk, you will play a crucial role in accurately and efficiently recording vital information for newborns and their families. If you have a passion for precision and a desire to make a positive impact in the lives of others, we invite you to apply for this rewarding opportunity.

  1. Accurately record and maintain vital information for newborns and their families in accordance with hospital and state regulations.
  2. Verify and process all necessary documents and forms required for birth certificates.
  3. Liaise with hospital staff, parents, and government agencies to ensure timely and accurate completion of birth certificates.
  4. Maintain strict confidentiality and adhere to privacy policies when handling sensitive information.
  5. Monitor and track pending birth certificates to ensure timely completion and submission.
  6. Collaborate with other departments to obtain necessary information and resolve any discrepancies.
  7. Stay updated on relevant laws, regulations, and procedures related to birth certificate processing.
  8. Communicate and provide assistance to parents and families regarding birth certificate procedures.
  9. Maintain organized and accurate records of all birth certificate transactions.
  10. Proactively identify and report any errors or issues with birth certificate data to ensure accuracy.
  11. Assist with other administrative tasks and projects as needed.
  12. Uphold the values and mission of Duke University Health System in all interactions and duties.
  13. Demonstrate exceptional customer service skills and professionalism in all interactions.
  14. Adhere to all hospital policies and procedures to maintain a safe and efficient working environment.
  15. Continuously seek opportunities for process improvement and efficiency in birth certificate processing.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • High School Diploma Or Equivalent Education

  • Minimum Of 1-2 Years Of Experience In A Healthcare Setting Or Related Field

  • Knowledge Of Medical Terminology And Electronic Medical Records Systems

  • Strong Attention To Detail And Ability To Accurately Enter And Maintain Data

  • Excellent Communication And Customer Service Skills, With The Ability To Interact With Patients And Healthcare Professionals In A Professional And Courteous Manner.

Required Skills
  • Data Entry

  • Time Management

  • Filing

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Record keeping

  • Document management

  • Administrative support

  • Confidentiality

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Birth Certificate Clerk in Durham, NC, USA is between $31,000 - $39,000 per year. However, this can vary depending on the specific job duties, experience, and qualifications of the individual.

Additional Information
Duke University Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2024
Apply BeforeMay 22nd, 2025
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About Duke University Health System

Duke Health integrates the Duke University Health System (all of our hospitals and clinics), Duke University School of Medicine, Duke-NUS Medical School, Duke University School of Nursing, Private Diagnostic Clinic (Duke physicians practice), and incorporates the health and health research programs within the Duke Global Health Institute as well as those in schools and centers across Duke University, including the Duke Robert J. Margolis Center for Health Policy.

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