Client Services Coordinator

Welcome to Douglas Elliman! We are currently seeking a highly organized and customer-focused individual to join our team as a Client Services Coordinator. As a leading real estate company, we pride ourselves on providing exceptional service to our clients and we are looking for someone who shares our passion for delivering top-notch customer care. In this role, you will be responsible for managing client relationships, coordinating appointments and showings, and providing administrative support to our team of agents. If you have a strong attention to detail, excellent communication skills, and a positive attitude, we would love to have you join our team.

1. Manage Client Relationships: The Client Services Coordinator will be responsible for building and maintaining strong relationships with clients by providing exceptional service and addressing any concerns or questions they may have.
2. Coordinate Appointments and Showings: The Coordinator will be responsible for scheduling and coordinating client appointments and property showings, ensuring that all parties involved are informed and prepared.
3. Provide Administrative Support: The Coordinator will assist the team of agents with administrative tasks such as managing emails, organizing paperwork, and maintaining client databases.
4. Deliver Exceptional Customer Care: The Coordinator will be expected to provide top-notch customer care to all clients, ensuring that their needs are met and their expectations are exceeded.
5. Display Organizational Skills: The successful candidate will have strong organizational skills to effectively manage multiple tasks and prioritize responsibilities.
6. Communicate Effectively: The Coordinator will be responsible for communicating with clients, agents, and other team members in a professional and timely manner, both verbally and in writing.
7. Attention to Detail: The Coordinator will be responsible for ensuring accuracy and attention to detail in all tasks, including managing client information and coordinating appointments.
8. Embody a Positive Attitude: The Coordinator will be a representation of the company and must maintain a positive and professional attitude at all times, both with clients and team members.
9. Stay Knowledgeable About the Real Estate Market: The Coordinator will be expected to stay up-to-date on industry trends and market changes to better assist clients and provide valuable insights to the team.
10. Collaborate with Team Members: The Coordinator will work closely with the team of agents to ensure all clients receive the best service possible, and to support the overall success of the team.

According to JobzMall, the average salary range for a Client Services Coordinator in Boston, MA, USA is $44,000-$60,000 per year. However, this can vary depending on factors such as the size of the company, the level of experience of the individual, and additional skills and qualifications.

Douglas Elliman is an American real estate company. Douglas Elliman employs more than 7,000 agents and has 113 offices in New York City and across the country.