Client Services Coordinator

At Douglas Elliman, we believe that every client deserves impeccable service and attention to detail. As a Client Services Coordinator, you will play a vital role in ensuring that our clients receive the highest level of support and care throughout their real estate journey. We are seeking a highly organized and personable individual who is dedicated to providing exceptional customer service. If you are a self-starter with a passion for real estate and a knack for problem-solving, we invite you to join our team.

1. Act as the primary point of contact for clients, providing exceptional customer service and addressing any inquiries or concerns in a timely and professional manner.
2. Coordinate and assist with all aspects of the client's real estate journey, from initial contact to closing and beyond, ensuring a smooth and positive experience.
3. Schedule and manage appointments, property showings, and open houses, coordinating with agents and clients to ensure efficient and effective use of time.
4. Maintain accurate and organized client records, including contact information, property details, and transaction documentation.
5. Proactively communicate with clients and agents to provide updates and gather necessary information, keeping all parties informed and on track.
6. Collaborate with other team members and departments to ensure a seamless and cohesive client experience.
7. Assist with marketing efforts, including creating and distributing promotional materials, managing social media accounts, and organizing events.
8. Identify and resolve any issues or challenges that may arise during the real estate process, utilizing problem-solving skills and a customer-centric approach.
9. Continuously strive to improve the client experience by seeking feedback and implementing suggestions for improvement.
10. Stay up-to-date on industry trends and best practices to provide knowledgeable and valuable support to clients and agents.

According to JobzMall, the average salary range for a Client Services Coordinator in Chicago, IL, USA is $40,000 - $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific industry or company the coordinator is working for. Additionally, bonuses and other benefits may also be included in the overall compensation package.

Douglas Elliman is an American real estate company. Douglas Elliman employs more than 7,000 agents and has 113 offices in New York City and across the country.