Client Services Coordinator
Are you a highly motivated individual with a passion for providing exceptional customer service? Look no further! Douglas Elliman, a leading real estate company, is seeking a Client Services Coordinator to join our dynamic team. As a Client Services Coordinator, you will play a crucial role in ensuring our clients receive top-notch support and assistance throughout their real estate journey. We are looking for someone who is organized, personable, and has a strong attention to detail. If you are eager to learn, thrive in a fast-paced environment, and are committed to delivering the best client experience, we want to hear from you!
- Provide exceptional customer service to clients throughout their real estate journey.
- Assist clients with any inquiries or concerns, ensuring timely and satisfactory resolution.
- Maintain a high level of organization and attention to detail when managing client information and tasks.
- Collaborate with agents and other team members to ensure a seamless and efficient client experience.
- Continuously learn and stay updated on company policies, procedures, and real estate industry trends.
- Proactively communicate with clients to address any potential issues and provide updates on their transactions.
- Manage and prioritize tasks to meet tight deadlines and handle multiple client requests simultaneously.
- Foster positive relationships with clients by being personable, empathetic, and professional.
- Utilize various software and tools to assist in managing and tracking client interactions and progress.
- Identify and implement ways to improve the overall client experience and provide feedback to management.
Strong Communication Skills: The Client Services Coordinator Must Possess Excellent Written And Verbal Communication Skills To Effectively Communicate With Clients, Agents, And Other Team Members.
Customer Service Experience: This Role Requires A High Level Of Customer Service Experience, As The Client Services Coordinator Will Be The Main Point Of Contact For Clients And Must Be Able To Handle Inquiries, Complaints, And Provide Solutions In A Professional Manner.
Organizational Skills: The Ability To Multitask, Prioritize Tasks, And Manage Time Effectively Is Crucial For A Client Services Coordinator. This Role Involves Juggling Multiple Clients And Projects, So Strong Organizational Skills Are A Must.
Knowledge Of Real Estate Industry: A Good Understanding Of The Real Estate Industry And Current Market Trends Is Important For A Client Services Coordinator. This Knowledge Will Help In Providing Accurate Information To Clients And Supporting Agents In Their Sales Efforts.
Proficient In Technology: In Today's Digital Age, It Is Essential For A Client Services Coordinator To Be Comfortable With Technology And Software Systems. This Includes Proficiency In Microsoft Office, Crm Software, And Social Media Platforms.
Communication
Time Management
Multitasking
Attention to detail
Negotiation
customer service
Sales Support
Teamwork
Organization
Client Relations
Problem-Solving
Client Retention
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Services Coordinator in Houston, TX, USA is between $38,000 and $52,000 per year. This can vary depending on factors such as experience, education, and the specific industry or company the individual is working for. Some highly experienced Client Services Coordinators in Houston may earn upwards of $65,000 per year.
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Douglas Elliman is an American real estate company. Douglas Elliman employs more than 7,000 agents and has 113 offices in New York City and across the country.
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