Customer Support Representative

30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

As the Customer Support Representative, you’ll handle customer concerns (phone, email, USPS mail) in a speedy and accurate way. Respond to customers over the phone, via e-mail or USPS mail in a professional manner. Process customer cases using customer relationship management system. Perform data input in an accurate manner and within service levels. Execute outbound calls to stores/customers for resolution of issue. Show empathy for customer concerns. Make customer appropriate decisions on reimbursement when necessary Keep abreast of all policy, procedure and product changes. Provide feedback for system enhancements, letters, processes, etc.

Where is this job?

This job is located at 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105, USA

Job Qualifications

Must be able to work 3:00 pm – 12:00 am as a starting shift
Customer service experience a plus
Ability to handle high volume calls/emails
Ability to talk while typing (talk-type documentation)

Required Skills

Time Management
MS Excel
Presentation skills
MS Word
Customer Service skills

Soft Skills

Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Representative in 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105, USA is between $32,000 and $40,000 per year. This range may fluctuate depending on the experience of the individual and the specific company they are applying for.

Additional Information

Domino's Pizza is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 16th, 2021

Apply BeforeJune 9th, 2026

This job posting is from a verified source.

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