Dollar General

Lead Sales Associate

Dollar General
Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dollar General, where we provide affordable and convenient shopping options for our valued customers. As a Lead Sales Associate, you will be a vital part of our team, responsible for providing exceptional customer service and driving sales. We are looking for a motivated and experienced individual who can lead by example and ensure a positive shopping experience for our customers. If you have a passion for retail and a strong sales background, we want you to join our team.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Provide excellent customer service by answering questions and assisting with product selection.
  3. Drive sales by promoting featured products and upselling to customers.
  4. Train and mentor new sales associates to ensure they provide exceptional customer service and meet sales goals.
  5. Maintain a clean and organized sales floor and ensure shelves are fully stocked.
  6. Handle customer complaints and resolve issues in a timely and satisfactory manner.
  7. Operate the cash register and process transactions accurately.
  8. Collaborate with store management to develop and implement sales strategies.
  9. Stay up-to-date on product knowledge and promotions to effectively assist customers.
  10. Monitor and track sales metrics to identify areas of improvement and implement solutions.
  11. Collaborate with team members to achieve store sales goals and targets.
  12. Ensure compliance with company policies and procedures at all times.
  13. Handle inventory management and restocking duties as needed.
  14. Conduct regular store audits to ensure cleanliness, organization, and adherence to company standards.
  15. Lead by example and maintain a positive and professional attitude towards customers and team members.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications

  • Previous Retail Experience: A Lead Sales Associate At Dollar General Should Have A Minimum Of 1-2 Years Of Experience In A Retail Setting. This Experience Should Include Working In Customer Service, Cash Handling, And Inventory Management.

  • Strong Leadership Skills: As A Lead Sales Associate, You Will Be Responsible For Overseeing A Team Of Sales Associates. Therefore, It Is Essential To Have Strong Leadership Skills, Such As The Ability To Delegate Tasks, Provide Guidance And Training, And Handle Conflicts.

  • Excellent Customer Service Skills: Dollar General Prides Itself On Providing Exceptional Customer Service. A Lead Sales Associate Should Have Excellent Communication Skills, Be Able To Handle Difficult Situations With Customers, And Have A Friendly And Approachable Demeanor.

  • Cash Handling And Inventory Management Experience: Dollar General Is A Fast-Paced Retail Environment That Requires Knowledge And Experience With Cash Handling And Inventory Management. A Lead Sales Associate Should Have Experience With Opening And Closing Registers, Managing Inventory Levels, And Completing End-Of-Day Tasks.

  • High School Diploma Or Equivalent: While A College Degree Is Not Required For This Role, A High School Diploma Or Equivalent Is Necessary. This Ensures That The Candidate Has Basic Math And Reading Skills, As Well As The Ability To Follow Written And Verbal Instructions.

Required Skills

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Merchandising

  • Cash Handling

  • Team Leadership

  • Problem-Solving

  • UPS

  • Sales Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Lead Sales Associate in Charlotte, NC, USA is $28,000 to $40,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Additionally, some companies may offer bonuses and commission opportunities for their Lead Sales Associates, which can increase their overall salary.

Additional Information
Dollar General is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 1st, 2024
Apply BeforeJune 9th, 2026
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About Dollar General

Dollar General Corp. is a discount retailer in the United States. The company offers a selection of merchandise, including consumables, seasonal, home products and apparel. It offers a focused assortment of everyday necessities, which drive frequent customer visits, and key items in a broad range of general merchandise categories.

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