DocuSign

Senior Fraud Analyst

DocuSign

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly analytical individual with a sharp eye for detecting fraud? Do you have experience in fraud prevention and mitigation? If so, we have an exciting opportunity for you at DocuSign as a Senior Fraud Analyst. Our company is a leader in digital transaction management and our team is dedicated to protecting our customers from fraudulent activities. As a Senior Fraud Analyst, you will play a crucial role in identifying and preventing fraud, ensuring the integrity of our platform and maintaining the trust of our customers. If you are passionate about fighting fraud and have the necessary qualifications, we encourage you to apply!

  1. Conduct thorough analysis of customer transactions to identify potential fraudulent activity.
  2. Continuously monitor and review customer accounts for any suspicious behavior.
  3. Utilize advanced fraud detection tools and techniques to identify and prevent fraudulent activities.
  4. Investigate and resolve any suspected fraudulent transactions.
  5. Collaborate with cross-functional teams such as Legal, Customer Support, and Product Development to ensure fraud prevention strategies are implemented effectively.
  6. Keep up-to-date with the latest fraud trends and techniques to proactively identify potential threats.
  7. Develop and maintain fraud prevention policies and procedures.
  8. Provide training and guidance to other team members on fraud detection and prevention techniques.
  9. Communicate effectively with internal and external stakeholders, including customers, to address any fraud-related concerns.
  10. Participate in internal and external fraud prevention training and education programs.
  11. Conduct regular audits and reviews to ensure compliance with fraud prevention policies and procedures.
  12. Generate reports and provide insights on fraud trends and statistics to inform decision-making.
  13. Stay updated on industry regulations and laws related to fraud prevention and ensure compliance.
  14. Take ownership of fraud-related issues and escalate as needed to senior management.
  15. Continuously evaluate and improve fraud prevention strategies to stay ahead of evolving fraud techniques.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Extensive Experience In Fraud Detection And Prevention: A Senior Fraud Analyst At Docusign Should Have A Strong Background In Identifying And Mitigating Fraudulent Activities. This Includes Experience In Analyzing Data, Developing Fraud Prevention Strategies, And Implementing Fraud Detection Tools.

  • Knowledge Of Fraud Investigation Techniques: The Ideal Candidate Should Have A Thorough Understanding Of Investigative Techniques And Procedures Used To Uncover Fraudulent Activities. This Includes Knowledge Of Data Mining, Forensic Accounting, And Other Technical Skills.

  • Strong Analytical And Problem-Solving Skills: As A Senior Fraud Analyst, The Individual Will Be Responsible For Analyzing Large Sets Of Data To Identify Patterns And Trends That May Indicate Fraudulent Activities. The Ability To Think Critically And Solve Complex Problems Is Crucial For Success In This Role.

  • Proficiency In Fraud Detection Tools And Software: Docusign Utilizes Various Fraud Detection Tools And Software To Identify And Prevent Fraudulent Activities. The Senior Fraud Analyst Should Have Experience Working With These Tools And Be Able To Effectively Leverage Them To Detect And Prevent Fraud.

  • Excellent Communication And Collaboration Skills: The Senior Fraud Analyst Will Work Closely With Cross-Functional Teams, Including Legal, Compliance, And Operations, To Investigate And Resolve Fraud Cases. Strong Communication And Collaboration Skills Are Essential For Effectively Coordinating Efforts And Achieving Successful Outcomes.

Required Skills
  • Data Analysis

  • Risk assessment

  • Fraud prevention

  • Fraud detection

  • Investigation Skills

  • Fraud Mitigation

  • Fraud Awareness

  • Fraud Trends

  • Fraud Monitoring

  • Fraud Patterns

  • Anti-Fraud Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Fraud Analyst is between $70,000 and $120,000 per year. However, this can vary depending on factors such as the company's location, industry, and experience level of the individual. Some senior fraud analysts may earn higher salaries, especially if they have advanced degrees or specialized skills. It is important to research the specific company and industry to get a more accurate salary range for this position.

Additional Information
DocuSign is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 8th, 2025
Apply BeforeJuly 20th, 2025
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About DocuSign

DocuSign, Inc. is an American company headquartered in San Francisco, California that allows organizations to manage electronic agreements.

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