Onboarding Consultant (German Speaking)

Remote

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Are you a fluent German speaker with a passion for customer success? Are you looking for an exciting opportunity to help onboard and support new clients for a global leader in digital transaction management? Look no further, because DocuSign is seeking an Onboarding Consultant to join our dynamic and collaborative team. As an Onboarding Consultant, you will have the opportunity to use your language skills and expertise to provide exceptional support to our German-speaking clients during their transition to our platform. Join us in revolutionizing the way people do business and make your mark on the future of digital transactions.

Use fluent German language skills to effectively communicate with clients during onboarding and support processes.
Provide exceptional customer success by understanding and addressing client needs and concerns.
Collaborate with the team to onboard new clients and ensure a smooth transition to the DocuSign platform.
Utilize knowledge of digital transaction management to provide expert guidance and support to clients.
Proactively identify and troubleshoot any issues or challenges during the onboarding process.
Develop and maintain strong relationships with clients to promote long-term customer satisfaction and retention.
Stay updated on industry trends and best practices to continuously improve the onboarding and support processes.
Act as a brand ambassador for DocuSign, promoting our services and values to clients.
Document and report on client interactions, issues, and resolutions for future reference.
Contribute to a positive and collaborative team culture, sharing insights and ideas to improve processes and services.

Where is this job?

This job opening is listed as 100% remote

Job Qualifications

Fluency In Both German And English, With The Ability To Effectively Communicate And Onboard German-Speaking Clients.
Prior Experience In A Customer-Facing Role, Preferably In A Consulting Or Onboarding Capacity.
Strong Knowledge Of Docusign Products And Services, With The Ability To Effectively Train And Onboard Clients On Their Usage.
Excellent Interpersonal Skills And The Ability To Build Rapport And Trust With Clients.
Organizational Skills And Attention To Detail, With The Ability To Manage Multiple Onboarding Projects Simultaneously.

Required Skills

Project Management
Data Analysis
Time Management
Attention to detail
Presentation skills
customer service
Team collaboration
Problem-Solving
Training Development
Cultural Sensitivity
Multilingual Communication

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy

Compensation

According to JobzMall, the average salary range for a Onboarding Consultant (German Speaking) is $50,000 to $100,000 per year. However, salaries can vary greatly depending on the specific job responsibilities, experience level, and location. Some Onboarding Consultants may earn bonuses or commission in addition to their base salary. Additionally, those with expertise in a particular industry or specialized skills may command higher salaries.

Additional Information

DocuSign is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 8th, 2025

Apply BeforeJuly 20th, 2025

This job posting is from a verified source.

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