Lead Technology & Business Operations

Seattle, WA, USA

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Welcome to DocuSign, the global leader in digital transaction management and eSignature solutions. We are currently seeking a highly motivated and experienced individual to join our team as the Lead for Technology & Business Operations. In this role, you will have the opportunity to drive innovation and efficiency through the implementation of cutting-edge technology and business processes. We are looking for someone who is passionate about pushing the boundaries of what is possible, and who can lead a team to success. If you have a strong background in technology and operations, and a desire to make a significant impact in a fast-paced and dynamic environment, then we want to hear from you.

Develop and implement strategies to optimize and streamline technology and business operations within DocuSign.
Oversee the implementation and integration of new technologies and processes to improve efficiency and support business growth.
Lead a team of technology and operations professionals, providing direction, guidance, and support to ensure successful execution of projects and initiatives.
Collaborate with cross-functional teams to identify and prioritize business needs and create solutions that meet those needs.
Conduct research and stay up-to-date on industry trends and best practices in technology and operations to drive continuous improvement.
Manage vendor relationships and negotiate contracts to ensure cost-effective and high-quality services.
Develop and monitor key performance indicators to track the success of technology and business operations initiatives.
Identify potential risks and issues in technology and business processes, and proactively implement solutions to mitigate them.
Establish and maintain strong relationships with internal stakeholders, fostering a collaborative and innovative culture.
Continuously strive to improve and innovate processes and systems to enhance the overall performance of the organization.

Where is this job?

This job is located at Seattle, WA, USA

Job Qualifications

Strong Technical Background: A Lead Technology & Business Operations Candidate Should Possess A Deep Understanding Of Technology And Be Familiar With Various Business Systems And Operations. This Includes Experience With Software Development, Project Management, And It Infrastructure.
Leadership Skills: The Ideal Candidate Should Have Experience In Leading Cross-Functional Teams And Be Able To Effectively Manage And Motivate Team Members. They Should Also Possess Strong Communication And Interpersonal Skills To Collaborate With Various Stakeholders And Drive Results.
Strategic Thinking: The Lead Technology & Business Operations Position Requires The Ability To Think Strategically And Develop Long-Term Plans To Support The Growth And Success Of The Company. This Includes Identifying Areas For Improvement, Implementing New Technologies, And Streamlining Business Processes.
Business Acumen: This Role Requires A Strong Understanding Of Business Operations And The Ability To Align Technology Initiatives With Overall Business Goals. Candidates Should Have Experience In Budgeting, Forecasting, And Data Analysis To Make Informed Decisions And Drive Business Results.
Project Management Experience: The Lead Technology & Business Operations Candidate Should Have A Proven Track Record Of Successfully Managing Complex Projects From Start To Finish. This Includes Defining Project Scope, Setting Timelines, Managing Resources, And Delivering Projects On Time And Within Budget. Pmp Certification Is A Plus.

Required Skills

Change Management
Process Improvement
Strategic Planning
Project Management
Vendor Management
Data Analysis
Budget management
Financial Management
Team Leadership
Risk assessment
Technology
Stakeholder engagement

Soft Skills

Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Lead Technology & Business Operations in Seattle, WA, USA is $130,000-$150,000 per year. This can vary depending on the specific industry, company size, and level of experience. Some companies may offer additional compensation such as bonuses or stock options. It is also important to note that cost of living in Seattle is higher than the national average, so salaries may be adjusted accordingly.

Additional Information

DocuSign is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJune 1st, 2026

Apply BeforeJuly 1st, 2026

This job posting is from a verified source.

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