DocuSign

Forms Administrator

DocuSign

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At DocuSign, we believe in the power of digital transformation and streamlining processes for businesses of all sizes. As a leading provider of electronic signature and digital transaction management solutions, we are seeking a Forms Administrator to join our team. This role is perfect for someone who is detail-oriented, organized, and passionate about creating efficient and user-friendly forms. If you have a strong understanding of form creation and management, along with excellent communication and problem-solving skills, we want to hear from you!

  1. Develop and maintain a deep understanding of DocuSign's electronic signature and digital transaction management solutions to effectively support the creation and management of forms.
  2. Collaborate with cross-functional teams to gather requirements and design efficient and user-friendly forms.
  3. Utilize DocuSign's platform to create, test, and deploy forms that meet business needs and comply with industry standards.
  4. Ensure all forms are accurately configured and properly integrated with other systems.
  5. Implement best practices for form creation and management to ensure consistency and efficiency.
  6. Regularly review and update existing forms to improve usability and functionality.
  7. Troubleshoot any technical issues related to forms and work with the appropriate team to resolve them.
  8. Train and assist team members and clients on form creation and management processes.
  9. Stay up-to-date with industry trends and advancements in form creation and management to continuously improve processes.
  10. Maintain accurate documentation and records of all form-related activities.
  11. Communicate regularly with stakeholders to provide updates on form creation and management projects.
  12. Adhere to company policies and procedures and maintain confidentiality of sensitive information.
  13. Continuously seek opportunities to enhance the user experience and streamline processes for clients.
  14. Take ownership of assigned tasks and proactively identify and address any potential issues.
  15. Contribute to a positive and collaborative work environment by sharing knowledge and ideas with team members.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Proficient In Docusign Platform: A Forms Administrator At Docusign Must Possess A Strong Understanding Of The Docusign Platform, Including Its Features, Functionality, And Best Practices. This Qualification Is Essential In Order To Effectively Manage And Troubleshoot Forms Within The System.

  • Experience With Form Creation And Customization: The Forms Administrator Should Have Experience In Creating And Customizing Forms To Meet The Specific Needs Of The Organization. This Includes Knowledge Of Form Fields, Templates, And Branding Options Within The Docusign Platform.

  • Strong Attention To Detail: As The Forms Administrator Will Be Responsible For Managing And Maintaining A Large Number Of Forms, Attention To Detail Is Crucial. They Must Be Able To Accurately Review And Update Forms, As Well As Troubleshoot Any Issues That May Arise.

  • Excellent Communication Skills: The Forms Administrator Will Work Closely With Various Teams Within The Organization, Including Sales, Marketing, And Legal. Therefore, Strong Communication Skills Are Essential In Order To Effectively Collaborate And Convey Information To Different Stakeholders.

  • Knowledge Of Data Security And Compliance: Docusign Deals With Sensitive Information, Such As Legal Documents And Personal Data. The Forms Administrator Must Have A Strong Understanding Of Data Security And Compliance Regulations To Ensure All Forms And Processes Are In Line With Industry Standards And Company Policies.

Required Skills
  • Quality Assurance

  • Troubleshooting

  • Data Management

  • Reporting

  • Automation

  • Compliance Knowledge

  • Workflow design

  • System integration

  • User Training

  • Document Processing

  • Form Creation

  • Template Building

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Forms Administrator in Chicago, IL, USA is between $50,000 and $70,000 per year. This can vary depending on the specific company, experience level, and job responsibilities.

Additional Information
DocuSign is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 8th, 2025
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About DocuSign

DocuSign, Inc. is an American company headquartered in San Francisco, California that allows organizations to manage electronic agreements.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started