Frequently Asked Questions about Disneyland Careers

Disneyland does not pay its employees directly. Instead, Disneyland employees are paid through their employer, a staffing agency. Depending on the staffing agency, employees may be paid weekly, bi-weekly, or monthly.

Disneyland offers a variety of ways to take time off from work. These include unpaid holidays, paid vacation, and paid sick days, among other options. Sick days must be taken in accordance with Disneyland's attendance policy and must be approved by a manager. Vacation must be requested at least 30 days in advance, and paid vacation must be used within six months of the date it was earned. Unpaid holidays must be taken on the designated holiday or within two days of the holiday.

Yes, Disneyland employees must adhere to a dress code. For most attractions, Disneyland employees must wear a specific costume that is intended to represent the character or theme of the attraction. For other departments, such as retail and food service, employees must wear a polo shirt with the Disney logo, dark pants or shorts, and a nametag.

Yes. Disneyland offers a variety of discounts, benefits, and services to military veterans and their families. These may include discounted admission, special discounts on food and merchandise, special access to attractions, and discounts on special events.

Disneyland strives to create a culture of inclusivity, respect, service, and fun. Employees are encouraged to treat guests with kindness and respect and to ensure that every guest has a magical experience. The park also focuses on providing a safe and enjoyable work environment for its employees and fostering a sense of camaraderie and teamwork.

Yes, as a Disneyland employee you may be required to attend certain meetings and events such as safety and team-building sessions, departmental meetings, or company-wide social events.

The hours at Disneyland vary depending on the position and the time of year. Generally, the hours are full-time and require flexibility to work weekdays, weekends, holidays, and special events. The schedule may also include early mornings, late nights, and long shifts.

Yes, there is an orientation process for new employees at Disneyland. This process includes a new hire meeting and an introduction to the team, a review of safety rules and procedures, and a tour of the park. New employees also receive a training manual that covers the technical aspects of their job and the park's policies and procedures.

Some types of roles that are available for seasonal workers at Disneyland include: Attractions Cast Member, Custodial Cast Member, Character Performer, Lifeguard, Food & Beverage Cast Member, Merchandise Cast Member, Parking Attendant, Stroller/Wheelchair Rental Attendant, and Ticket Sales Cast Member.

Yes, there are internships available at Disneyland. Internships are available in areas such as Food & Beverage, Retail, Attractions, Recreation, and Operations. For more information, please visit the Disneyland Resort website.

Yes, Disneyland offers a variety of volunteer opportunities throughout the year. These include opportunities to help out at special events, assist with community outreach, serve as an ambassador in their parks, or participate in a Disney Service Project. For more information, visit the Disneyland Resort website and click on the "Volunteer" tab.

Disneyland employees typically receive performance reviews annually.

To work at Disneyland, you must be at least 18 years old, have a high school diploma or equivalent, and have a valid government-issued photo ID. Depending on the job you are applying for, you may need additional qualifications or certifications such as a valid driver’s license or food safety certification. Additionally, some positions may require experience or specialized skills, such as proficiency in a foreign language or experience in customer service.

1. Face masks are required for all guests over the age of 2 and for all employees. 2. Temperature checks are required for all guests and employees upon entering the park. 3. All rides and attractions are regularly cleaned and sanitized. 4. Social distancing markers are placed throughout the park to remind guests to remain 6 feet apart. 5. Hand sanitizing stations are available throughout the park. 6. Cashless payments are encouraged to minimize contact between guests and employees. 7. Plexiglass barriers are used at guest service counters.

Yes, Disneyland employees are eligible to receive discounts on Disneyland and Disney California Adventure tickets, hotel stays, food and merchandise. The discounts vary depending on the type of product purchased, and the amount of discount received also varies depending on the employee's length of service.

Disneyland offers a variety of jobs, including ride and attraction operators, custodial/maintenance staff, food and beverage associates, merchandise associates, lifeguards, security officers, character performers, ticket sales/cashiers, tour guides, photographers, and more.

Yes, Disneyland is a friendly and welcoming work environment. Employees are encouraged to be friendly, helpful, and respectful to guests, fellow employees, and supervisors. Teamwork and collaboration are also emphasized, and employees receive ongoing training and support to ensure they are equipped to deliver the best possible experience to guests.

Yes, Disneyland provides on-the-job training for new hires. The park offers a variety of training sessions and workshops that are designed to help new employees learn the necessary skills to be successful in their roles.

Guests visiting Disneyland should wear casual, comfortable attire. Clothing that is appropriate and family-friendly is recommended. Shorts, jeans, and comfortable shoes are also suitable. Disney reserves the right to deny admission to guests wearing clothing with offensive graphics or language.

Yes, special training is required for certain positions at Disneyland. Training typically includes safety protocols, customer service guidelines, and information about the park and its attractions.