
Salesforce Operations(Release/Incident) Manager
As a Salesforce Release Management Lead with the Digital Engineering team, you will have the opportunity to join a fast-growing team that is embarking on a multi-year implementation as part of an on-going digital modernization effort. Plan, schedule and manage releases through their life cycle working with various product and development teams within the Salesforce ecosystem. Collect documentation related to release changes, prepare release notes and communicate/publish them for stakeholder consumption. Identify dependencies with releases and work with the teams to resolve and plan the dependencies. Identify and mitigate risks related to releases. Create, track and report metrics related to releases, with requirement traceability (release changes linked to requirements via stories/epics).
Prior ATT experience is an advantage in a similar role
Experience with Marketing Cloud desired
Experience within high tech, software and/or wireless/telecom industry highly desired
Familiarity/experience with change management tools, CI/CD Pipeline using industry tools
Experience working within scaled agile development team
Change Management
Jenkins
Anaytical skills
Bamboo
Marketing Cloud
Time management competent
Prioritizing skills
flexibility
Organizational skills
Communication Skills
Problem-solving and resourcefulness
Attention to detail and accuracy
Multi tasker
According to JobzMall, the average salary range for a Salesforce Operations(Release/Incident) Manager in 12050 C F Hawn Fwy, Dallas, TX 75253, USA is $69,000 to $92,000 per year.
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