DIRECTV

Application/Product Support

DIRECTV

2260 E Imperial Hwy, El Segundo, CA 90245, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Improve overall observability of all services in a complex distributed cloud based systems including monitoring, alerting and reporting. Track and Improving reliability, availability and performance of end to end business transactions, Root cause analysis to identify and resolve problems within complex, distributed, integrated, enterprise environment. Perform business analysis and problem resolution through software development life cycle in support of business-critical applications, Work user issues associated with customer ordering, provisioning, and service assurance, and help to coordinate integrated problem resolution.

Where is this job?
This job is located at 2260 E Imperial Hwy, El Segundo, CA 90245, USA
Job Qualifications
  • 5+ years of experience in the SRE/DevOps/IT Operations and/or Development is required

  • 3+ years of experience in dealing with highly technical staff is required

  • 1+ Experience with cloud infrastructure - AWS, Azure, or Google Cloud

Required Skills
  • Analytical skills

  • ServiceNow

  • Splunk

  • Time Management Skills

  • Dynatrace

  • Presentations skills

Soft Skills
  • Process Improvement

  • Verbal communication

  • written communication

  • Adaptability

  • Detail Oriented and Organized

  • Multi tasker

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Application/Product Support in 2260 E Imperial Hwy, El Segundo, CA 90245, USA is $34,000 - $62,000. The salary range depends on factors such as the company, the experience of the individual, and the type of product or service the individual is supporting.

Additional Information
DIRECTV is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 27th, 2021
Apply BeforeJune 9th, 2026
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About DIRECTV

DirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America, and the Caribbean.

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