Welcome to Dillard's, where fashion meets quality and customer satisfaction is our top priority. As a Store Manager, you will play a crucial role in leading and managing our team to provide exceptional service and drive sales. We are seeking a highly motivated and experienced individual to join our team and help us continue to thrive in the retail industry. If you have a passion for fashion, a proven track record in sales and management, and a strong dedication to delivering excellent customer experiences, we want to hear from you!
- Lead and manage a team of sales associates to ensure exceptional customer service and drive sales.
- Create and maintain a positive and welcoming atmosphere for customers and employees.
- Develop and implement strategies to increase sales and meet store goals.
- Train and mentor team members on product knowledge, sales techniques, and customer service skills.
- Ensure that the store is properly stocked, organized, and visually appealing.
- Monitor and analyze sales and customer feedback to identify areas for improvement.
- Uphold company standards and policies to ensure a consistent and high-quality customer experience.
- Handle and resolve any customer complaints or issues in a timely and professional manner.
- Manage and oversee store operations, including scheduling, inventory management, and budgeting.
- Collaborate with other store managers and upper management to share best practices and achieve company-wide goals.
- Stay up-to-date on industry trends and competitor strategies to maintain a competitive edge.
- Foster a positive and productive work environment for all team members.
- Conduct regular performance evaluations and provide feedback and coaching to employees.
- Ensure compliance with all safety and security protocols.
- Continuously seek opportunities for growth and improvement within the store.
Previous Management Experience: A Qualified Candidate For The Store Manager Position At Dillard's Should Have At Least 3-5 Years Of Experience In A Managerial Role, Preferably In A Retail Setting. This Experience Should Include Overseeing A Team, Managing Store Operations, And Meeting Sales Targets.
Strong Leadership Skills: The Store Manager Is Responsible For Leading And Motivating A Team Of Employees, So Strong Leadership Skills Are Essential. This Includes The Ability To Delegate Tasks, Provide Feedback And Guidance, And Resolve Conflicts Effectively.
Excellent Customer Service Skills: Dillard's Prides Itself On Providing Exceptional Customer Service, And The Store Manager Plays A Crucial Role In Maintaining This Standard. A Qualified Candidate Should Have A Track Record Of Providing Excellent Customer Service And The Ability To Train And Coach Employees In This Area.
Knowledge Of Retail Operations: The Store Manager Should Have A Thorough Understanding Of Retail Operations, Including Inventory Management, Visual Merchandising, And Sales Strategies. This Knowledge Is Necessary To Ensure The Store Runs Smoothly And Meets Its Financial Goals.
Strong Communication And Organizational Skills: As The Leader Of The Store, The Store Manager Must Have Strong Communication And Organizational Skills. This Includes The Ability To Communicate Effectively With Employees, Corporate Management, And Customers, As Well As The Ability To Manage Multiple Tasks And Prioritize Effectively.
Inventory Management
Communication
Sales
Time Management
Coaching
Product knowledge
Leadership
customer service
Team Building
Financial Management
Merchandising
Problem-Solving
Communication
Conflict Resolution
Decision Making
Emotional Intelligence
Leadership
Time management
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Store Manager in Knoxville, TN, USA is between $37,000 and $60,000 per year. However, this can vary depending on factors such as the size and type of store, the industry, and the individual's experience and qualifications. Additionally, some store managers may receive bonuses or commission based on their store's performance. It is always best to research and compare specific job listings to get a more accurate understanding of the salary range for a particular store manager position.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.
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