Dillard's

Store Management Associate

Dillard's

Daytona Beach, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a dedicated, results-driven individual with a passion for retail? Do you thrive in a fast-paced, team-oriented environment? If so, we have an exciting opportunity for you! Dillard's is seeking a skilled and motivated Store Management Associate to join our dynamic team. As a member of our store management team, you will play a crucial role in driving sales, maximizing profitability, and providing exceptional customer service. We are looking for individuals with strong leadership abilities, excellent communication skills, and a proven track record of success in the retail industry. If this sounds like you, we would love to hear from you!

  1. Drive Sales: The Store Management Associate will be responsible for driving sales by developing and implementing effective sales strategies, monitoring sales performance, and motivating the sales team to meet and exceed sales targets.
  2. Maximize Profitability: The Store Management Associate will be responsible for managing the store's budget, controlling expenses, and implementing cost-saving measures to maximize profitability.
  3. Provide Exceptional Customer Service: The Store Management Associate will ensure that all customers receive exceptional service by training and coaching the sales team on customer service best practices, resolving customer complaints, and maintaining a high level of customer satisfaction.
  4. Lead and Motivate the Team: The Store Management Associate will be responsible for leading and motivating the sales team to achieve their goals, providing regular feedback and coaching, and creating a positive and collaborative work environment.
  5. Monitor Inventory and Merchandising: The Store Management Associate will be responsible for monitoring inventory levels, implementing effective merchandising strategies, and ensuring the store is always well-stocked and visually appealing.
  6. Communicate Effectively: The Store Management Associate will be responsible for maintaining open and effective communication with the store team, upper management, and other departments to ensure smooth operations and promote a cohesive working environment.
  7. Demonstrate Strong Leadership Skills: The Store Management Associate will be expected to lead by example, demonstrate strong decision-making skills, and handle any conflicts or issues that may arise in the store.
  8. Stay Up-to-Date with Industry Trends: The Store Management Associate will be responsible for staying informed about industry trends, competitor activities, and customer preferences to make informed decisions and drive business growth.
  9. Train and Develop the Team: The Store Management Associate will be responsible for identifying training needs, developing training programs, and providing ongoing coaching and development opportunities to the sales team.
  10. Uphold Company Policies and Procedures: The Store Management Associate will be responsible for ensuring that all store operations, including customer service, sales, merchandising, and employee conduct, comply with company
Where is this job?
This job is located at Daytona Beach, FL, USA
Job Qualifications
  • Strong Leadership Skills: As A Store Management Associate At Dillard's, It Is Essential To Have Strong Leadership Skills To Effectively Manage And Motivate A Team Of Employees.

  • Retail Experience: Previous Experience In The Retail Industry, Particularly In A Management Or Supervisory Role, Is Highly Valued For This Position. This Includes A Good Understanding Of Sales, Customer Service, And Inventory Management.

  • Excellent Communication Skills: Effective Communication Is Crucial In Any Management Role, And As A Store Management Associate, You Will Be Required To Communicate With Employees, Customers, And Upper Management On A Daily Basis.

  • Organizational Skills: With Multiple Tasks And Responsibilities To Juggle, Strong Organizational Skills Are A Must For A Store Management Associate. This Includes The Ability To Prioritize Tasks, Manage Schedules, And Handle Unexpected Situations Efficiently.

  • Customer Service-Oriented: At Dillard's, Providing Exceptional Customer Service Is A Top Priority. As A Store Management Associate, You Should Have A Customer-Centric Mindset And Be Able To Handle Any Customer Concerns Or Complaints With Professionalism And Empathy.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • Inventory Control

  • customer service

  • Cash Handling

  • Visual merchandising

  • Team Leadership

  • Sales management

  • Training and Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Store Management Associate in Daytona Beach, FL, USA is between $36,000 to $50,000 per year. However, this may vary depending on the specific company, experience level, and other factors such as bonuses and benefits. Some companies may also offer additional compensation such as commission or profit-sharing.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeMay 22nd, 2025
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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