Dillard's

Store Management Associate

Dillard's

West Des Moines, IA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Dillard's, where fashion meets function and exceptional customer service is our top priority. We are seeking a highly motivated and organized individual to join our team as a Store Management Associate. As a member of our management team, you will play a vital role in driving sales, managing daily operations, and ensuring an exceptional shopping experience for our customers. If you have a passion for retail, strong leadership skills, and a keen eye for detail, we would love to have you on board.

  1. Manage Daily Operations: The Store Management Associate will be responsible for overseeing the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.
  2. Drive Sales: This role will be responsible for driving sales and meeting sales targets by implementing effective sales strategies and motivating the team to achieve their goals.
  3. Ensure Exceptional Customer Service: The Store Management Associate will lead by example and ensure that all team members are providing exceptional customer service at all times.
  4. Train and Develop Team Members: This position will be responsible for training and developing team members to enhance their skills and knowledge, leading to improved customer service and increased sales.
  5. Monitor Inventory and Stock Levels: The Store Management Associate will be responsible for monitoring inventory levels and ensuring that the store is properly stocked to meet customer demand.
  6. Analyze Sales Data: This role will be responsible for analyzing sales data and identifying trends and opportunities for improvement.
  7. Maintain Visual Merchandising Standards: The Store Management Associate will be responsible for ensuring that the store is visually appealing and merchandise is displayed in an attractive and organized manner.
  8. Uphold Company Policies and Procedures: This position will ensure that all team members are following company policies and procedures to maintain a safe and productive work environment.
  9. Communicate with Upper Management: The Store Management Associate will communicate regularly with upper management to provide updates on store performance, sales, and any issues that may arise.
  10. Resolve Customer Complaints: In the event of a customer complaint, the Store Management Associate will handle it promptly and effectively to ensure customer satisfaction.
  11. Monitor and Control Expenses: This role will be responsible for monitoring and controlling store expenses to ensure profitability.
  12. Foster a Positive Team Environment: The Store Management Associate will promote a positive and collaborative work environment, encouraging teamwork and open communication among team members.
Where is this job?
This job is located at West Des Moines, IA, USA
Job Qualifications
  • Retail Experience: A Store Management Associate At Dillard's Should Have At Least 2-3 Years Of Experience In The Retail Industry, Preferably In A Supervisory Or Management Role. This Experience Should Demonstrate A Strong Understanding Of Customer Service, Sales, And Inventory Management.

  • Leadership Skills: The Ideal Candidate Should Have Excellent Leadership Skills And The Ability To Effectively Manage A Team. This Includes Setting Goals, Providing Direction, And Motivating Employees To Achieve Their Best Performance.

  • Communication Skills: Strong Communication Skills Are Essential For A Store Management Associate, As They Will Be Responsible For Communicating With Both Employees And Customers. This Includes Written And Verbal Communication, As Well As Active Listening Skills.

  • Knowledge Of Store Operations: The Candidate Should Have A Thorough Understanding Of Store Operations, Including Inventory Management, Visual Merchandising, And Sales Techniques. They Should Also Be Familiar With Retail Software And Have Experience With Cash Handling And Point-Of-Sale Systems.

  • Organizational Skills: The Store Management Associate Will Be Responsible For Overseeing Various Aspects Of Store Operations, From Scheduling And Staffing To Inventory Management And Sales Performance. Therefore, Strong Organizational And Time Management Skills Are Essential To Ensure The Smooth Functioning Of The Store.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Sales Analysis

  • Visual merchandising

  • Team Leadership

  • Problem-Solving

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Dependability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Management Associate in West Des Moines, IA, USA is $31,000 - $55,000 per year. This may vary depending on the specific company, experience level, and location within the city.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started