Are you a natural leader with a passion for retail? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? If so, we have an exciting opportunity for you to join our team as a Store Management Associate at Dillard's. As a key member of our management team, you will have the opportunity to showcase your leadership skills and contribute to the success of our store. We are looking for a highly motivated and organized individual with a strong retail background and a customer-centric mindset. If this sounds like you, read on for more details about this exciting role.
- Lead a team of retail associates to achieve sales goals and provide exceptional customer service.
- Create and implement effective strategies to drive sales and increase profitability.
- Train and develop new and existing employees on company policies and procedures.
- Monitor and analyze sales data to identify trends and opportunities for improvement.
- Ensure compliance with company standards and procedures.
- Maintain a positive and motivating work environment for employees.
- Act as a role model for customer service and provide guidance and support to team members.
- Oversee inventory management and ensure accurate stock levels.
- Handle customer escalations and resolve any issues in a timely and professional manner.
- Collaborate with other store management associates to ensure consistency and efficiency in operations.
- Conduct regular performance evaluations and provide feedback and coaching to team members.
- Stay updated on industry trends and competition to make strategic decisions.
- Manage the scheduling and time-off requests of team members.
- Participate in hiring, onboarding, and training of new employees.
- Continuously evaluate and improve store operations to meet company goals and standards.
Excellent Communication And Interpersonal Skills
Minimum Of 2 Years Of Experience In Retail Management Or Related Field
Strong Leadership Skills And Ability To Effectively Manage A Team
Strong Understanding Of Sales And Customer Service Principles
Proficiency In Inventory Management And Budgeting Processes
Data Analysis
Communication
Time Management
Product knowledge
Problem Solving
Budget management
Inventory Control
customer service
Visual merchandising
Team Leadership
Sales management
Mult
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Store Management Associate in Dallas, TX, USA is $40,000-$60,000 per year. However, this range can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, commissions, and benefits can also impact the overall salary for this position.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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