
Store Management Associate
Welcome to Dillard's, where fashion, quality, and customer service come together to create a one-of-a-kind shopping experience. We are currently seeking a highly motivated and dynamic individual to join our team as a Store Management Associate. As a member of our management team, you will play a crucial role in driving sales, managing operations, and providing exceptional leadership to our store associates. We are looking for someone who is passionate about retail, thrives in a fast-paced environment, and is committed to delivering top-notch service to our customers. If you are a self-starter with a strong work ethic and excellent communication skills, we want to hear from you!
- Provide excellent customer service to all Dillard's customers.
- Manage and oversee daily store operations, including inventory management, scheduling, and visual merchandising.
- Drive sales by setting and achieving sales goals, monitoring performance, and implementing effective sales strategies.
- Lead and motivate a team of store associates to achieve sales targets and provide exceptional customer service.
- Train, coach, and develop store associates to ensure they have the necessary skills and knowledge to excel in their roles.
- Create a positive and inclusive work environment for all store associates.
- Monitor and analyze sales data to identify trends and make informed business decisions.
- Ensure compliance with company policies and procedures.
- Collaborate with other members of the management team to develop and implement store-wide initiatives.
- Maintain a high level of product knowledge to assist customers and drive sales.
- Resolve customer complaints and issues in a timely and professional manner.
- Monitor and maintain store cleanliness and organization.
- Adhere to all safety and security protocols.
- Continuously seek opportunities for process improvement and provide suggestions to upper management.
- Promote and maintain a positive brand image for Dillard's.
Minimum Of 2-3 Years Of Experience In Retail Management Or Related Field
Strong Leadership And Team Management Skills
Excellent Communication And Interpersonal Abilities
Knowledge Of Retail Operations, Including Sales, Inventory Management, And Customer Service
Bachelor's Degree In Business Or Related Field Preferred, But Not Required
Communication
Time Management
Organizational Skills
Inventory Control
customer service
Analytical Thinking
Merchandising
Team Leadership
Sales management
Problem-Solving
retail operations
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Store Management Associate in Austin, TX, USA is $40,000 - $60,000 per year. This may vary depending on the specific company, location, and level of experience. Some companies may offer additional benefits and bonuses as part of their compensation package.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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