Dillard's

Store Management Associate

Dillard's

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dillard's, where fashion, quality, and customer service come together to create a one-of-a-kind shopping experience. We are currently seeking a highly motivated and dynamic individual to join our team as a Store Management Associate. As a member of our management team, you will play a crucial role in driving sales, managing operations, and providing exceptional leadership to our store associates. We are looking for someone who is passionate about retail, thrives in a fast-paced environment, and is committed to delivering top-notch service to our customers. If you are a self-starter with a strong work ethic and excellent communication skills, we want to hear from you!

  1. Provide excellent customer service to all Dillard's customers.
  2. Manage and oversee daily store operations, including inventory management, scheduling, and visual merchandising.
  3. Drive sales by setting and achieving sales goals, monitoring performance, and implementing effective sales strategies.
  4. Lead and motivate a team of store associates to achieve sales targets and provide exceptional customer service.
  5. Train, coach, and develop store associates to ensure they have the necessary skills and knowledge to excel in their roles.
  6. Create a positive and inclusive work environment for all store associates.
  7. Monitor and analyze sales data to identify trends and make informed business decisions.
  8. Ensure compliance with company policies and procedures.
  9. Collaborate with other members of the management team to develop and implement store-wide initiatives.
  10. Maintain a high level of product knowledge to assist customers and drive sales.
  11. Resolve customer complaints and issues in a timely and professional manner.
  12. Monitor and maintain store cleanliness and organization.
  13. Adhere to all safety and security protocols.
  14. Continuously seek opportunities for process improvement and provide suggestions to upper management.
  15. Promote and maintain a positive brand image for Dillard's.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Minimum Of 2-3 Years Of Experience In Retail Management Or Related Field

  • Strong Leadership And Team Management Skills

  • Excellent Communication And Interpersonal Abilities

  • Knowledge Of Retail Operations, Including Sales, Inventory Management, And Customer Service

  • Bachelor's Degree In Business Or Related Field Preferred, But Not Required

Required Skills
  • Communication

  • Time Management

  • Organizational Skills

  • Inventory Control

  • customer service

  • Analytical Thinking

  • Merchandising

  • Team Leadership

  • Sales management

  • Problem-Solving

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Store Management Associate in Austin, TX, USA is $40,000 - $60,000 per year. This may vary depending on the specific company, location, and level of experience. Some companies may offer additional benefits and bonuses as part of their compensation package.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeMay 22nd, 2025
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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