Dillard's

Store Management Associate

Dillard's
Memphis, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate leader with a love for fashion and retail? Do you thrive in a fast-paced, customer-focused environment? Then we have the perfect opportunity for you! Dillard's is seeking a highly motivated and experienced Store Management Associate to join our team. As a Store Management Associate, you will play a vital role in driving sales, managing operations, and providing exceptional customer service. We are looking for individuals with excellent communication skills, a strong work ethic, and a proven track record of success. If you are ready to take your retail career to the next level, we invite you to apply for this exciting opportunity.

  1. Lead and manage the daily operations of the store, including sales, inventory management, and customer service.
  2. Develop and implement strategies to drive sales and meet store targets.
  3. Train, coach, and motivate store employees to deliver exceptional customer service and achieve sales goals.
  4. Monitor and analyze sales data to identify trends and make informed business decisions.
  5. Ensure the store is visually appealing and merchandised according to company standards.
  6. Maintain a safe and clean store environment, adhering to all company policies and procedures.
  7. Handle customer inquiries, complaints, and issues in a timely and professional manner.
  8. Communicate effectively with corporate team and other store management to ensure store objectives are met.
  9. Conduct regular performance evaluations and provide feedback to employees to facilitate their growth and development.
  10. Stay up-to-date on industry trends and competitors to make strategic recommendations for the store.
  11. Collaborate with other departments, such as buying and marketing, to support company initiatives and promotions.
  12. Manage and adhere to the store budget, including labor, inventory, and expenses.
  13. Ensure compliance with all company policies, procedures, and legal requirements.
  14. Continuously seek out ways to improve processes and streamline operations to increase efficiency and profitability.
  15. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications

  • Previous Management Experience: A Store Management Associate At Dillard's Should Have Prior Experience In A Retail Management Role, Preferably In A Similar Department Store Setting. This Demonstrates A Strong Understanding Of The Retail Industry And The Ability To Lead And Manage A Team.

  • Excellent Communication Skills: Effective Communication Is Crucial For A Store Management Associate As They Will Be Responsible For Delegating Tasks, Providing Feedback, And Interacting With Both Employees And Customers. Strong Verbal And Written Communication Skills Are Essential For This Role.

  • Proficient In Sales And Merchandising: Dillard's Is A Retail Store Known For Its High-End Fashion And Home Goods. Therefore, A Store Management Associate Should Have A Strong Understanding Of Sales And Merchandising Techniques To Ensure The Store's Success.

  • Strong Leadership Skills: As A Store Management Associate, One Must Possess The Ability To Lead, Motivate, And Mentor A Team Of Employees. This Requires Strong Leadership Skills, Including The Ability To Make Decisions, Delegate Tasks, And Handle Conflicts Effectively.

  • Customer Service Oriented: Dillard's Prides Itself On Providing Exceptional Customer Service, And A Store Management Associate Should Embody This Value. They Should Have A Customer-Centric Mindset, Always Striving To Exceed Customers' Expectations And Ensure A Positive Shopping Experience For All.

Required Skills

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Budget management

  • customer service

  • Merchandising

  • Sales forecasting

  • Visual merchandising

  • Team Leadership

  • Problem-Solving

Soft Skills

  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Management Associate in Memphis, TN, USA is between $35,000 and $50,000 per year. This can vary based on factors such as the specific company, level of experience, and performance.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeAugust 19th, 2025
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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