Dillard's

Store Management Associate

Dillard's

Stockton, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for retail and a drive for success? Look no further, Dillard's is seeking a Store Management Associate to join our dynamic team. As a Store Management Associate, you will play a crucial role in driving sales and delivering exceptional customer service. We are looking for individuals who possess strong communication and organizational skills, have a proven track record in retail management, and are motivated to take on new challenges. If you thrive in a fast-paced environment and are ready to take the next step in your career, we want to hear from you!

  1. Oversee daily operations of the retail store, including sales, customer service, and inventory management, to ensure maximum profitability.
  2. Develop and implement strategic plans to increase sales and meet company goals.
  3. Train and supervise store staff, providing guidance and support to ensure a positive and productive work environment.
  4. Monitor and analyze sales data to identify trends and make recommendations for improvement.
  5. Foster a customer-centric culture by ensuring exceptional customer service is delivered at all times.
  6. Maintain a clean and organized store environment, adhering to company standards and policies.
  7. Collaborate with other store managers and corporate teams to ensure consistency in brand image and messaging.
  8. Conduct performance evaluations and provide feedback to team members, identifying areas for improvement and implementing action plans.
  9. Develop innovative and effective marketing strategies to attract and retain customers.
  10. Stay up-to-date on industry trends and competitor activities to make informed business decisions.
  11. Handle customer complaints and resolve any issues in a timely and professional manner.
  12. Manage store finances, including budgeting, expense control, and inventory management.
  13. Participate in hiring and onboarding processes to build a strong and diverse team.
  14. Continuously assess and improve store operations and procedures to increase efficiency and productivity.
  15. Serve as a role model for the team, demonstrating strong leadership skills and promoting a positive and collaborative work culture.
Where is this job?
This job is located at Stockton, CA, USA
Job Qualifications
  • Retail Experience: Candidates Should Have At Least 2-3 Years Of Experience In Retail, Preferably In A Management Or Supervisory Role.

  • Strong Leadership Skills: This Position Requires The Ability To Lead And Manage A Team Of Employees, So Candidates Should Have Excellent Leadership Skills, Including The Ability To Motivate And Inspire Others.

  • Customer Service Skills: Dillard's Prides Itself On Providing Excellent Customer Service, So Candidates Should Have A Strong Understanding Of Customer Needs And Be Able To Handle Difficult Situations With Grace And Professionalism.

  • Sales Experience: As A Store Management Associate, Candidates Will Be Responsible For Driving Sales And Meeting Sales Goals, So Previous Experience In Sales Is Preferred.

  • Organizational Skills: This Role Requires Strong Organizational Skills To Manage Inventory, Schedules, And Other Aspects Of Store Operations. Candidates Should Be Highly Organized And Detail-Oriented To Ensure Efficiency And Effectiveness In Their Role.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Coaching

  • Product knowledge

  • Organizational Skills

  • Leadership

  • customer service

  • Merchandising

  • Teamwork

  • Problem-Solving

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Management Associate in Stockton, CA, USA is between $35,000 to $55,000 per year. This can vary depending on factors such as the specific company, location, and level of experience. It is important to note that these figures are just an average and actual salaries may be higher or lower.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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