Dillard's

Store Management Associate

Dillard's

Tampa, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Join our team at Dillard's as a Store Management Associate and be a part of our dynamic and fast-paced retail environment. We are seeking a highly motivated and customer-focused individual to assist in the management of our store operations. As a Store Management Associate, you will play a critical role in ensuring the success of our store by providing exceptional customer service, leading and motivating a team, and driving sales. If you have a passion for retail and are looking for a challenging and rewarding career, we want to hear from you!

  1. Provide exceptional customer service: Greet and assist customers, handle customer inquiries and complaints, and ensure a positive shopping experience.
  2. Assist in managing store operations: Oversee daily operations such as opening and closing procedures, maintaining store appearance and cleanliness, and managing inventory levels.
  3. Lead and motivate a team: Train and coach team members, set performance goals and expectations, and encourage a positive and productive work environment.
  4. Drive sales: Utilize knowledge of products and sales techniques to achieve sales targets and maximize profitability.
  5. Collaborate with management team: Work closely with store management to develop and implement strategies to improve store performance and achieve company goals.
  6. Monitor and analyze store metrics: Track sales, inventory, and customer feedback to identify areas for improvement and make data-driven decisions.
  7. Ensure compliance with company policies: Adhere to company policies and procedures, including safety and security protocols, to maintain a safe and professional work environment.
  8. Stay informed about industry trends: Keep up-to-date with industry trends, competitors, and customer preferences to stay ahead of the game and make informed business decisions.
  9. Provide support to other store departments: Collaborate with other departments such as visual merchandising, human resources, and finance to ensure smooth store operations.
  10. Embody company values: Represent the company in a positive and professional manner, both internally and externally, and uphold company values and standards at all times.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Strong Leadership Skills: A Store Management Associate At Dillard's Should Possess Excellent Leadership Abilities To Effectively Manage A Team Of Employees And Drive Them Towards Achieving Sales Goals And Providing Exceptional Customer Service.

  • Retail Experience: Previous Experience In A Retail Environment Is Essential For A Store Management Associate At Dillard's. This Includes Knowledge Of Merchandise, Sales Techniques, And Customer Service Standards.

  • Organizational Skills: The Ability To Multitask, Prioritize Tasks, And Manage Time Effectively Is Crucial For A Store Management Associate. They Will Be Responsible For Overseeing Various Aspects Of The Store, Including Inventory Management, Employee Scheduling, And Store Promotions.

  • Excellent Communication Skills: A Store Management Associate Must Have Strong Communication Skills To Effectively Interact With Customers, Employees, And Upper Management. This Includes Written And Verbal Communication, As Well As Active Listening Skills.

  • Sales-Driven Mindset: Dillard's Is A Sales-Focused Company, And A Store Management Associate Must Have A Strong Drive To Meet And Exceed Sales Targets. They Should Have Experience In Implementing Sales Strategies, Analyzing Sales Data, And Motivating Employees To Achieve Sales Goals.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Budget management

  • customer service

  • Sales Analysis

  • Visual merchandising

  • Team Leadership

  • staff training

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Management Associate in Tampa, FL, USA is between $35,000 to $50,000 per year. However, this can vary depending on the specific company, location, and level of experience. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is important to research the specific company and job offer for more accurate salary information.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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