Dillard's

Sales Support Associate

Dillard's

Bowling Green, KY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Support Associate at Dillard's. In this role, you will play a crucial part in providing exceptional customer service and support to our sales team. You will be responsible for maintaining a positive and efficient shopping experience for our customers, as well as assisting with inventory management and sales operations. The ideal candidate will have a strong attention to detail, excellent communication skills, and a passion for delivering top-notch service. If you thrive in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity to grow your career with us.

  1. Provide exceptional customer service by greeting and assisting customers with their shopping needs.
  2. Maintain a positive and welcoming shopping environment for customers.
  3. Assist sales team with meeting and exceeding sales goals by providing support and utilizing strong product knowledge.
  4. Handle customer inquiries and concerns with professionalism and efficiency.
  5. Manage inventory and ensure products are accurately stocked and displayed.
  6. Process sales transactions and maintain accurate records.
  7. Collaborate with team members to ensure a seamless shopping experience for customers.
  8. Assist with visual merchandising and store layout to drive sales and create an inviting atmosphere.
  9. Communicate effectively with customers, sales team, and management to ensure a high level of customer satisfaction.
  10. Stay up-to-date on product knowledge and trends to provide accurate and helpful information to customers.
  11. Contribute to the overall success of the sales team by actively participating in meetings and training sessions.
  12. Maintain a clean and organized work environment to enhance the shopping experience for customers.
  13. Follow company policies and procedures to ensure smooth operations and customer satisfaction.
  14. Proactively identify and address any issues or challenges that may arise during the sales process.
  15. Continuously strive to improve and enhance the customer experience.
Where is this job?
This job is located at Bowling Green, KY, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Support Associate Should Possess Strong Verbal And Written Communication Abilities To Effectively Interact With Customers And Team Members.

  • Customer Service Experience: Candidates Should Have Previous Experience In Customer Service, Preferably In A Retail Setting, To Provide Exceptional Service To Dillard's Customers.

  • Attention To Detail: As A Sales Support Associate, Attention To Detail Is Crucial In Ensuring Accurate Product Information, Inventory Management, And Processing Transactions.

  • Proficient In Technology: The Ideal Candidate Should Have A Good Understanding Of Technology And Be Comfortable Using Various Computer Programs, Such As Point-Of-Sale Systems And Inventory Management Software.

  • Team Player: Dillard's Values A Collaborative And Supportive Work Environment, So Candidates Should Possess Strong Teamwork Skills And Be Able To Work Well With Others.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Order Processing

  • Sales Support

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Sales Support Associate in Bowling Green, KY, USA is between $30,000 and $40,000 per year. The actual salary may vary depending on factors such as experience, location, and company. Additionally, sales support associates may also receive bonuses, commissions, and other benefits.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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