
Sales Support Associate
Welcome to Dillard's, where fashion meets customer satisfaction. We are currently seeking a highly motivated individual to join our team as a Sales Support Associate. This role is essential in providing exceptional customer service and ensuring smooth operations of our sales department. As a Sales Support Associate, you will play a crucial role in assisting our sales team, maintaining inventory, and creating a positive shopping experience for our customers. If you are a detail-oriented, enthusiastic, and customer-centric individual, we would love to have you on our team.
- Greet and welcome customers as they enter Dillard's, providing a friendly and inviting atmosphere.
- Assist customers in finding products and answer any questions they may have, providing excellent customer service at all times.
- Act as a liaison between customers and the sales team, ensuring smooth communication and efficient operations.
- Maintain and organize inventory, ensuring all products are properly labeled and displayed.
- Monitor inventory levels and communicate with management when products need to be restocked.
- Process sales transactions accurately and efficiently, including handling cash and credit card payments.
- Create a positive shopping experience for customers by maintaining a clean and organized sales floor.
- Assist in visual merchandising and window displays to attract customers and showcase new products.
- Collaborate with the sales team to meet and exceed sales targets and goals.
- Continuously seek opportunities to improve customer service and sales processes.
- Attend training sessions and stay updated on product knowledge to better assist customers.
- Follow all company policies and procedures, including dress code and code of conduct.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Assist with any other tasks or duties assigned by the sales manager.
Excellent Communication Skills: A Sales Support Associate At Dillard's Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues.
Customer Service Experience: Previous Experience In Customer Service Is A Must For This Role, As Sales Support Associates Are Responsible For Providing Exceptional Service To Customers And Resolving Any Issues Or Concerns They May Have.
Product Knowledge: A Thorough Understanding Of Dillard's Products And Services Is Essential For A Sales Support Associate To Be Able To Assist Customers With Their Inquiries And Make Recommendations.
Organizational Skills: The Ability To Multitask And Stay Organized Is Crucial For This Role, As Sales Support Associates Are Responsible For Managing Inventory, Processing Orders, And Ensuring The Store Is Properly Stocked And Presentable.
Team Player Attitude: Dillard's Is A Team-Oriented Environment, And A Sales Support Associate Must Be Able To Work Well With Others And Support Their Colleagues To Achieve Sales Goals And Provide Excellent Customer Service.
Inventory Management
Communication
Time Management
Product knowledge
Attention to detail
Organizational Skills
customer service
Order Processing
Sales Support
Teamwork
Problem-Solving
Adapt
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Sales Support Associate in Sarasota, FL, USA is between $31,000 and $48,000 per year. This range can vary depending on factors such as experience, skills, and the specific company or industry the associate is working in.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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