Sales Support Associate

Are you a highly motivated and customer-centric individual looking for a dynamic role in the retail industry? Look no further! Dillard's is seeking a Sales Support Associate to join our team and help us provide exceptional service to our valued customers. As a member of our sales support team, you will play a crucial role in ensuring the success of our sales team by assisting with various tasks and providing top-notch support. If you are passionate about sales, have excellent communication skills, and a strong attention to detail, we want to hear from you! Join us at Dillard's and be a part of a company that values its employees and offers opportunities for growth and development.

1. Provide exceptional customer service to all Dillard's customers, both in person and over the phone.
2. Assist the sales team in achieving their sales goals by providing support and assistance with various tasks.
3. Greet and engage customers, building rapport and creating a positive shopping experience.
4. Maintain a thorough knowledge of Dillard's products and services to effectively assist customers and answer any questions.
5. Process transactions accurately and efficiently using the point-of-sale system.
6. Keep the sales floor and stockroom organized and well-stocked, ensuring products are readily available for customers.
7. Assist in visual merchandising efforts, ensuring that displays are visually appealing and effectively showcase products.
8. Collaborate with the sales team to identify and address customer needs and concerns.
9. Communicate effectively with customers, colleagues, and management, providing updates on sales, inventory, and customer feedback.
10. Maintain a high level of professionalism and represent Dillard's brand in a positive manner at all times.
11. Adhere to all company policies and procedures, including but not limited to, loss prevention and safety protocols.
12. Continuously strive to improve sales skills and product knowledge to provide exceptional service to customers.
13. Assist with additional tasks and projects as assigned by management.

According to JobzMall, the average salary range for a Sales Support Associate in Naples, FL, USA is $35,000 - $45,000 per year. This can vary based on factors such as the specific company, experience level, and additional skills or certifications.

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.