Sales Support Associate

Are you a driven and customer-oriented individual looking for a dynamic career in the retail industry? Look no further! At Dillard's, we are seeking a Sales Support Associate to join our team and help us provide exceptional support to our sales team. As a Sales Support Associate, you will play a crucial role in enhancing our customers' shopping experience by providing them with top-notch service and assistance. If you have excellent communication skills, a passion for sales, and a desire to work in a fast-paced environment, we want you on our team! Read on to learn more about the qualifications we are looking for in our ideal candidate.

1. Provide exceptional customer service to all Dillard's customers by assisting them with their shopping needs and resolving any issues or concerns.
2. Support the sales team by maintaining a clean and organized sales floor, restocking merchandise, and completing sales transactions accurately and efficiently.
3. Greet and engage customers in a friendly and professional manner, promoting a positive and welcoming shopping experience.
4. Assist customers with finding products, trying on clothing, and answering any questions they may have about merchandise or store policies.
5. Maintain knowledge of current sales and promotions, as well as store layout and merchandise locations, to effectively assist customers and promote sales.
6. Communicate effectively with customers, coworkers, and management to ensure a smooth and efficient shopping experience.
7. Handle and resolve customer complaints or concerns in a timely and professional manner, escalating to management when necessary.
8. Continuously strive to meet and exceed sales targets and goals, contributing to the overall success of the store.
9. Maintain a neat and professional appearance, adhering to dress code and grooming standards.
10. Complete assigned tasks and duties in a timely and accurate manner, showing a strong attention to detail.
11. Continuously develop knowledge of products and services offered at Dillard's, staying up-to-date on new arrivals and trends.
12. Assist with visual merchandising and store presentation, ensuring that all displays are attractive and well-maintained.
13. Adhere to all company policies and procedures, including safety and security protocols, to maintain a safe and secure shopping environment for customers and employees.
14. Work collaboratively with team members to achieve store objectives and foster a positive and supportive work environment.
15. Participate in training and development opportunities, continuously enhancing skills and knowledge to improve job performance.

According to JobzMall, the average salary range for a Sales Support Associate in Topeka, KS, USA is $33,000 - $44,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some sales support associates may also receive commission or bonuses on top of their base salary.

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.