Dillard's

Sales Support Associate

Dillard's

Wichita, KS, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a driven and customer-oriented individual looking for a challenging and rewarding career? Look no further than Dillard's! We are currently seeking a Sales Support Associate to join our dynamic team. This role requires someone with excellent communication skills, a strong attention to detail, and a passion for providing exceptional customer service. If you thrive in a fast-paced environment and have a desire to contribute to the success of a top retail company, then we want to hear from you. Join us and be a part of our growing family at Dillard's.

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Maintain a thorough knowledge of products and services offered by Dillard's to effectively assist customers with their inquiries and purchases.
  3. Process sales transactions accurately and efficiently, including handling cash and credit card payments.
  4. Keep merchandise and display areas neat and organized to enhance the shopping experience for customers.
  5. Collaborate with sales associates and management to ensure all customer needs are met and sales goals are achieved.
  6. Handle customer complaints and concerns in a timely and appropriate manner.
  7. Assist with inventory management, including restocking and replenishing merchandise on the sales floor.
  8. Communicate effectively with customers, colleagues, and management to ensure a positive and productive work environment.
  9. Stay up-to-date with current promotions, sales, and company policies to provide accurate and helpful information to customers.
  10. Contribute to the overall success of the store by meeting and exceeding sales and customer service targets.
  11. Adhere to all company policies and procedures, including those related to safety and security.
  12. Continuously strive to improve and enhance the customer shopping experience through proactive and positive interactions.
  13. Attend and actively participate in training and development programs to enhance product knowledge and customer service skills.
  14. Handle administrative tasks such as filing, data entry, and maintaining customer records.
  15. Work collaboratively with the sales team to achieve individual and team goals.
Where is this job?
This job is located at Wichita, KS, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Support Associate Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues.

  • Proficient In Sales Techniques: The Ideal Candidate Should Have A Good Understanding Of Sales Techniques Such As Cross-Selling, Upselling, And Suggestive Selling To Help Increase Sales.

  • Knowledge Of Products And Services: A Sales Support Associate Must Have A Thorough Understanding Of The Products And Services Offered By Dillard's In Order To Provide Accurate Information And Recommendations To Customers.

  • Customer Service Experience: Previous Experience In Customer Service Is Essential For A Sales Support Associate As They Will Be Responsible For Providing Exceptional Service To Customers And Handling Any Complaints Or Issues That May Arise.

  • Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial For A Sales Support Associate In Order To Accurately Process Transactions, Maintain Inventory, And Ensure A Positive Shopping Experience For Customers.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Order Processing

  • Sales Support

  • Teamwork

  • Problem-Solving

  • POS system

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Support Associate in Wichita, KS, USA is $32,000 - $40,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or industry. Some Sales Support Associates may earn more through commission or bonuses as well. It is important to research and compare salaries within the specific job market and industry to get a more accurate understanding of potential earnings.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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