Sales Support Associate

Welcome to Dillard's, where fashion meets function and service is our top priority. We are currently seeking a dynamic and customer-oriented Sales Support Associate to join our team. As a Sales Support Associate, you will play a crucial role in providing exceptional support to our sales team, ensuring a seamless shopping experience for our valued customers. If you have a passion for fashion, impeccable communication skills, and a strong attention to detail, we invite you to apply for this exciting opportunity.

1. Greet and welcome customers to Dillard's in a friendly and professional manner.
2. Provide exceptional customer service by assisting customers with their inquiries and needs.
3. Collaborate with the sales team to ensure a smooth and efficient sales process.
4. Maintain a high level of knowledge about Dillard's products and services to effectively assist customers.
5. Assist in maintaining a clean and organized sales floor, including restocking merchandise and maintaining visual displays.
6. Process customer transactions accurately and efficiently using the store's POS system.
7. Handle customer complaints and concerns in a timely and effective manner, escalating to management when necessary.
8. Stay current on industry trends and fashion knowledge to provide informed product recommendations to customers.
9. Assist with inventory management, including receiving and tagging merchandise, as needed.
10. Continuously strive to achieve and exceed sales goals and targets set by management.
11. Collaborate with team members to ensure a positive and cohesive work environment.
12. Adhere to all company policies and procedures, including those related to customer service and sales.
13. Attend and actively participate in training and development sessions to improve job performance.
14. Handle cash and credit card transactions accurately and responsibly.
15. Maintain confidentiality and integrity when handling sensitive customer information.

According to JobzMall, the average salary range for a Sales Support Associate in Baton Rouge, LA, USA is between $29,000 and $47,000 per year. This salary range may vary depending on the specific company, level of experience, and job responsibilities. Some sales support associates may also receive commissions or bonuses based on their performance, which can increase their overall earnings.

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.