
Sales Support Associate
Are you a motivated and organized individual with a passion for customer service? Do you thrive in a fast-paced retail environment? Dillard's is looking for a Sales Support Associate to join our team and provide exceptional support to our sales team. As a Sales Support Associate, you will play a vital role in ensuring the success of our sales department by assisting with administrative tasks, providing excellent customer service, and maintaining a well-organized sales floor. We are seeking candidates who are detail-oriented, customer-focused, and possess excellent communication and time-management skills. If you are ready to take on a challenging yet rewarding role in the retail industry, we encourage you to apply for our Sales Support Associate position at Dillard's.
- Assist with administrative tasks: The Sales Support Associate will be responsible for completing various administrative tasks such as organizing and maintaining sales documents, tracking inventory, and responding to customer inquiries.
- Provide excellent customer service: The Sales Support Associate will be the first point of contact for customers and will be responsible for providing exceptional customer service by greeting and assisting customers, answering questions, and resolving any issues that may arise.
- Maintain a well-organized sales floor: The Sales Support Associate will play a crucial role in ensuring the sales floor is clean, organized, and visually appealing to customers. This includes restocking merchandise, arranging displays, and keeping track of inventory levels.
- Assist sales team: The Sales Support Associate will work closely with the sales team, providing necessary support to ensure the success of the department. This may include helping with sales transactions, setting up merchandise displays, and assisting with special promotions or events.
- Demonstrate strong attention to detail: The Sales Support Associate must have excellent attention to detail to ensure accuracy in completing administrative tasks and maintaining the sales floor. This includes carefully tracking inventory and accurately entering sales data into the system.
- Possess excellent communication skills: The Sales Support Associate will need to communicate effectively with both customers and the sales team. This includes listening to and understanding customer needs, as well as providing clear and concise information to the sales team.
- Manage time effectively: The Sales Support Associate will be working in a fast-paced retail environment and must be able to effectively manage their time to complete tasks efficiently and meet deadlines.
- Uphold company standards: The Sales Support Associate will be expected to uphold the company's standards of customer service, professionalism, and brand representation at all times.
- Collaborate with team members: The Sales Support Associate will need to work closely with other team members, including the sales team, managers, and other support staff, to ensure a cohesive and successful work environment.
- Continuously strive for improvement: The Sales Support
Excellent Communication Skills: A Sales Support Associate At Dillard's Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Assist Them With Their Needs.
Customer Service Experience: Candidates Should Have Prior Experience In A Customer Service Role, Preferably In A Retail Setting. This Experience Will Help Them Understand The Needs And Expectations Of Customers And Provide Top-Notch Service.
Strong Organizational Skills: As A Sales Support Associate, One Will Be Responsible For Managing Inventory, Stocking Shelves, And Keeping The Store Organized. Therefore, Strong Organizational Skills Are A Must For This Position.
Sales Experience: While Not Mandatory, Having Prior Sales Experience Can Be Beneficial For This Role. It Will Give Candidates An Understanding Of The Sales Process And Help Them Upsell And Cross-Sell Products To Customers.
Team Player: Dillard's Is A Collaborative Work Environment, And A Sales Support Associate Should Be Able To Work Well In A Team. They Should Be Able To Communicate Effectively With Their Colleagues, Assist Them When Needed, And Work Together Towards Achieving Sales Goals.
Data Entry
Inventory Management
Communication
Product knowledge
Organizational Skills
customer service
Merchandising
Order Processing
Sales Support
Teamwork
retail operations
Problem
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Support Associate in Fort Smith, AR, USA is between $25,000 and $40,000 per year. This may vary depending on the specific company and industry, as well as the individual's qualifications and experience. Some companies may also offer bonuses and commission opportunities in addition to the base salary.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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