Sales Support Associate

Welcome to Dillard's, where our team is dedicated to providing exceptional customer service and delivering high-quality fashion and home products to our valued customers. We are currently seeking a Sales Support Associate to join our dynamic and driven sales team. As a Sales Support Associate, you will play a crucial role in supporting the sales process and ensuring customer satisfaction. We are looking for a motivated and enthusiastic individual with strong communication and organization skills to join our team. If you are passionate about retail and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Greet and welcome customers with a friendly and approachable demeanor.
2. Assist customers in finding and selecting products that meet their needs and preferences.
3. Provide product knowledge and information to customers, including features, benefits, and pricing.
4. Process transactions accurately and efficiently, including cash, credit, and gift card payments.
5. Maintain a clean and organized sales floor, including restocking merchandise and arranging displays.
6. Collaborate with sales team members to achieve sales goals and provide exceptional customer service.
7. Handle customer inquiries, complaints, and returns in a professional and timely manner.
8. Utilize communication skills to build relationships with customers and promote customer loyalty.
9. Stay up-to-date on current fashion and home trends to provide relevant product recommendations to customers.
10. Assist with inventory management and restocking to ensure product availability.
11. Follow company policies and procedures to maintain a safe and secure work environment.
12. Collaborate with team members to meet and exceed sales targets and contribute to overall store success.
13. Attend training sessions and meetings to improve product knowledge and customer service skills.
14. Perform other duties as assigned by the sales manager or store management.

According to JobzMall, the average salary range for a Sales Support Associate in Prescott, AZ, USA is between $30,000 and $45,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company and industry. Additionally, bonuses, commissions, and other benefits may also be included in the overall compensation package.

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.