
Sales Support Associate
Are you a motivated and detail-oriented individual looking for a career in the exciting world of retail sales? If so, we have the perfect opportunity for you as a Sales Support Associate at Dillard's! As a member of our team, you will play a vital role in ensuring our customers have an exceptional shopping experience. We are seeking a candidate with excellent communication skills, a passion for providing exceptional customer service, and a strong work ethic. If you meet these qualifications and are ready to join a dynamic and fast-paced environment, we encourage you to apply for this position.
- Provide exceptional customer service to all customers by greeting, assisting, and addressing any questions or concerns they may have.
- Assist in maintaining a clean and organized sales floor, including restocking and arranging merchandise as needed.
- Process transactions accurately and efficiently using the store's POS system.
- Collaborate with the sales team to meet and exceed sales goals by identifying and recommending products to customers.
- Maintain knowledge of current promotions, sales, and store policies to effectively communicate to customers.
- Act as a brand ambassador by representing the store and its values to customers.
- Assist in managing and organizing inventory, including receiving and processing new merchandise shipments.
- Communicate any customer feedback or issues to management for resolution.
- Continuously develop product knowledge to enhance the customer experience and increase sales.
- Maintain a positive and professional attitude at all times, creating a welcoming and friendly atmosphere for customers.
- Adhere to all company policies and procedures, including safety and security measures.
- Collaborate with team members to create a positive and productive work environment.
- Attend and actively participate in training and meetings to enhance job performance and skills.
- Proactively seek out opportunities to improve and contribute to the overall success of the store.
- Complete any other duties and responsibilities assigned by management.
Excellent Communication Skills: A Sales Support Associate Should Possess Strong Verbal And Written Communication Abilities To Effectively Communicate With Customers And The Sales Team.
Customer Service Oriented: The Ability To Provide Outstanding Customer Service Is Crucial For A Sales Support Associate, As They Will Be Interacting With Customers On A Daily Basis And Helping Them With Their Shopping Needs.
Sales Experience: Previous Experience In A Retail Sales Environment Is Preferred For This Role, As It Will Enable The Individual To Understand The Sales Process And Provide Support To The Sales Team.
Organizational Skills: As A Sales Support Associate, One Will Be Responsible For Managing Inventory, Restocking Shelves, And Keeping The Sales Floor Organized. Therefore, Strong Organizational Skills Are Important To Ensure Efficient And Effective Operations.
Team Player: The Ability To Work Well In A Team Is Essential For This Role, As A Sales Support Associate Will Be Collaborating With The Sales Team And Other Departments Within The Store To Achieve Sales Goals And Provide Exceptional Customer Service.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Merchandising
Sales Analysis
Teamwork
Organization
Problem-Solving
retail operations
Sales Assistance
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Support Associate in Louisville, KY, USA is $33,000 - $45,000 per year. This may vary based on the specific company and industry. Additional factors such as experience, education, and skills may also affect an individual's salary in this role.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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