Sales Support Associate
Welcome to Dillard's, where we believe in providing exceptional customer service and offering top-quality products to our valued customers. As a Sales Support Associate, you will play a crucial role in supporting our sales team and ensuring a seamless shopping experience for all. We are seeking a highly motivated individual with excellent communication skills and a passion for delivering exceptional service. If you are a team player with a strong attention to detail and a desire to grow in a fast-paced retail environment, we would love to have you join our team.
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
- Assist in maintaining a clean and organized sales floor by restocking merchandise, organizing displays, and tidying up the store.
- Support the sales team by answering customer questions, locating products, and processing transactions accurately and efficiently.
- Act as a liaison between customers and the sales team, ensuring that all customer inquiries and concerns are addressed promptly and effectively.
- Stay up-to-date on product knowledge and sales promotions to effectively communicate information to customers.
- Collaborate with team members to achieve sales goals and provide a positive and cohesive work environment.
- Assist with inventory management by monitoring stock levels and notifying management of any discrepancies or low stock.
- Continuously strive to improve the customer experience by actively seeking feedback and implementing suggestions.
- Follow company policies and procedures to maintain compliance and contribute to a safe and secure work environment.
- Proactively seek opportunities to enhance skills and knowledge through training and development programs.
Excellent Communication Skills: A Sales Support Associate Must Be Able To Effectively Communicate With Customers And Colleagues In A Professional And Friendly Manner.
Strong Customer Service Skills: This Role Requires A Strong Focus On Providing Top-Notch Customer Service And Going Above And Beyond To Meet Customer Needs.
Proficiency In Sales And Merchandising: A Sales Support Associate Should Have A Good Understanding Of Sales Techniques And Merchandising Strategies To Assist In Promoting And Selling Products.
Attention To Detail: This Role Involves Tasks Such As Inventory Management And Visual Merchandising, So Attention To Detail Is Crucial To Ensure Accuracy And An Appealing Store Environment.
Ability To Work In A Fast-Paced Environment: Dillard's Is A Busy And Fast-Paced Retail Environment, So A Sales Support Associate Should Be Able To Handle Multiple Tasks And Work Efficiently Under Pressure.
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
Problem Solving
Organizational Skills
customer service
Teamwork
Adaptability
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Sales Support Associate in Tampa, FL, USA is $30,000 - $45,000 per year. However, the exact salary may vary depending on factors such as experience, education, and the specific company and industry. Additionally, commission and bonuses may also play a factor in the overall compensation for this role.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.
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