
Sales Support Associate
Are you a highly motivated and customer-oriented individual looking to join a dynamic sales team? Do you have a passion for fashion and a drive to exceed sales goals? Look no further! Dillard's is seeking a Sales Support Associate to join our team. As a Sales Support Associate, you will play a crucial role in providing exceptional customer service and supporting our sales team. We are looking for a candidate who is organized, personable, and has a strong attention to detail. If you possess these qualities and are ready to take your career to the next level, we want to hear from you!
- Provide exceptional customer service: The Sales Support Associate will be responsible for ensuring that all customers receive excellent service, including assisting with product selection and providing information about sales and promotions.
- Support the sales team: This role will involve working closely with the sales team to provide support and assistance in achieving sales goals. This may include organizing merchandise, restocking shelves, and helping to process sales transactions.
- Maintain a strong knowledge of products: The Sales Support Associate should have a thorough understanding of the products being sold in order to assist customers and answer any product-related questions.
- Ensure the store is well-maintained: This role will involve tasks such as keeping the sales floor clean and organized, restocking merchandise, and ensuring that all displays are visually appealing.
- Assist with inventory management: The Sales Support Associate will work closely with the sales team to monitor and manage inventory levels, including identifying low stock items and requesting restocks.
- Handle customer inquiries and complaints: The Sales Support Associate will be responsible for addressing customer inquiries and resolving any complaints in a timely and professional manner.
- Meet and exceed sales goals: The Sales Support Associate will be expected to contribute to the overall sales goals of the store by actively promoting products and services to customers.
- Maintain records and reports: This role will involve keeping accurate records of sales, inventory, and customer interactions, and providing regular reports to the sales team and management.
- Provide support for special events and promotions: The Sales Support Associate may be required to assist with planning and executing special events and promotions.
- Uphold company policies and procedures: The Sales Support Associate will be expected to adhere to all company policies and procedures, including those related to customer service, sales, and inventory management.
Excellent Communication Skills: A Sales Support Associate At Dillard's Must Possess Strong Verbal And Written Communication Skills To Effectively Communicate With Customers, Colleagues, And Management.
Customer Service Experience: Candidates Should Have Previous Experience In Customer Service, Preferably In A Retail Setting. This Includes The Ability To Handle Customer Inquiries, Resolve Issues, And Provide A Positive Shopping Experience.
Organizational Skills: Sales Support Associates Are Responsible For Managing Multiple Tasks And Maintaining Organized Displays And Inventory. Strong Organizational Skills Are Essential For Success In This Role.
Sales And Product Knowledge: Candidates Should Possess A Strong Understanding Of Sales Techniques And Be Knowledgeable About The Products Offered At Dillard's. This Includes Staying Up-To-Date On Current Trends And Promotions.
Team Player Mentality: As A Member Of The Dillard's Sales Team, A Sales Support Associate Must Be Able To Work Collaboratively With Others And Contribute To A Positive Team Dynamic. This Includes Being Adaptable And Willing To Assist With Tasks Outside Of Their Specific Job Duties.
Data Entry
Inventory Management
Communication
Time Management
Product knowledge
Attention to detail
customer service
Order Processing
Sales Support
Teamwork
Organization
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Sales Support Associate in St. George, UT, USA is $32,000 - $45,000 per year. This range can vary depending on factors such as experience, skills, and industry. Additionally, some companies may offer additional benefits and bonuses that can impact the overall salary.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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