Dillard's

Sales Associate

Dillard's

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a motivated and customer-oriented individual looking for a dynamic sales role? Join our team at Dillard's as a Sales Associate! As a Sales Associate, you will play a crucial role in providing top-notch service to our customers and driving sales for our company. We are seeking individuals with excellent communication skills, a passion for fashion and retail, and a strong sales mindset. If you are a team player with a positive attitude and a drive for success, we want you to be a part of our Dillard's family.

  1. Provide exceptional customer service to all customers, ensuring a positive shopping experience.
  2. Utilize strong sales techniques to meet and exceed sales goals and targets.
  3. Demonstrate extensive knowledge of our products and services to assist customers with their purchasing decisions.
  4. Maintain a neat, organized, and visually appealing sales floor.
  5. Collaborate with team members to achieve overall store sales and customer service goals.
  6. Continuously develop and enhance product knowledge to provide accurate and helpful information to customers.
  7. Proactively seek out and engage customers to drive sales and build customer relationships.
  8. Process transactions accurately and efficiently.
  9. Handle customer inquiries and complaints in a professional and timely manner.
  10. Assist in the execution of store promotions and events.
  11. Follow all company policies and procedures, including loss prevention and inventory control.
  12. Maintain a positive and professional attitude at all times.
  13. Contribute to a positive and inclusive work environment.
  14. Continuously strive to improve sales skills and performance.
  15. Meet and exceed personal sales goals and targets.
  16. Communicate effectively with management regarding customer feedback and store performance.
  17. Adhere to all safety and security protocols.
  18. Maintain a strong understanding of current fashion trends and styles.
  19. Attend and actively participate in training and development programs.
  20. Perform other duties as assigned by management.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Associate At Dillard's Must Possess Exceptional Verbal And Written Communication Skills To Effectively Interact With Customers And Promote Products.

  • Customer Service Experience: Previous Experience In A Customer Service Role Is Highly Desired For A Sales Associate At Dillard's. This Includes The Ability To Handle Customer Complaints And Provide Solutions To Ensure Customer Satisfaction.

  • Strong Sales Skills: A Successful Sales Associate At Dillard's Must Have A Strong Understanding Of Sales Techniques And Be Able To Effectively Upsell And Cross-Sell Products To Meet Sales Targets.

  • Knowledge Of Fashion And Retail Trends: Dillard's Is A Fashion-Focused Retail Store, So A Sales Associate Must Have A Keen Eye For Fashion And Be Knowledgeable About Current Trends To Assist Customers With Their Fashion Choices.

  • Team Player: Dillard's Is A Team-Oriented Company, So A Sales Associate Must Be Able To Work Well With Others And Contribute To A Positive And Collaborative Work Environment. This Includes Being Able To Take Direction From Managers And Assist Fellow Team Members When Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • fashion trends

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Teamwork

  • collaboration

  • Active Listening

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Associate in Raleigh, NC, USA is between $27,000 and $35,000 per year. This can vary depending on the specific company, industry, experience level, and other factors. Some Sales Associates may also receive commission or bonuses based on their sales performance, which can increase their overall earnings.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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