Production Control Technical Support Analyst

Welcome to Dillard's! We are a leading retail organization that offers high-quality fashion and home goods to customers across the country. As a Production Control Technical Support Analyst, you will play a crucial role in ensuring the smooth operation of our production processes. We are seeking a knowledgeable and skilled individual who can provide technical support for our production control systems and maintain their functionality. If you have a passion for problem-solving, strong attention to detail, and a desire to be a part of a dynamic team, we want to hear from you. Read on for the qualifications and responsibilities of this exciting opportunity with Dillard's.

1. Provide technical support for production control systems: Troubleshoot and resolve any technical issues that may arise with the production control systems, including hardware and software malfunctions.
2. Maintain functionality of production control systems: Regularly monitor and maintain the production control systems to ensure they are running efficiently and effectively.
3. Collaborate with production team: Work closely with the production team to understand their needs and provide support to ensure smooth operation of production processes.
4. Identify and resolve system inefficiencies: Analyze production control systems and processes to identify any areas for improvement and implement solutions to increase productivity and efficiency.
5. Document and report system issues: Keep detailed records of any technical issues and their solutions, and provide regular reports to management.
6. Train production staff: Conduct training sessions for production staff on how to use the production control systems effectively and troubleshoot common issues.
7. Stay updated on industry trends: Keep up-to-date with the latest technology and industry trends related to production control systems and make recommendations for improvement.
8. Maintain data security: Ensure the security and integrity of production control system data by implementing necessary measures and protocols.
9. Adhere to company policies: Follow all company policies and procedures related to production control systems, data management, and information security.
10. Provide excellent customer service: Offer exceptional customer service to both internal and external stakeholders by responding promptly and professionally to any technical issues or concerns.

According to JobzMall, the average salary range for a Production Control Technical Support Analyst in Little Rock, AR, USA is $41,000 to $68,000 per year. This range can vary depending on the specific industry and company, as well as the individual's experience and qualifications. Some companies may also offer additional benefits and bonuses as part of their compensation package.

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.