
Manager, VMI & Customer Operations
"Welcome to Diageo, a global leader in the beverage industry. We are seeking a dynamic and results-driven individual to join our team as Manager, VMI & Customer Operations. As the Manager, you will be responsible for overseeing our Vendor Managed Inventory (VMI) program and managing relationships with our valued customers. This role requires a strong leader with excellent communication and organizational skills, as well as a deep understanding of supply chain and customer service operations. If you are passionate about driving efficiency and delivering exceptional customer experiences, we want to hear from you. Join us in shaping the future of our business and making a positive impact in the world of beverages."
- Develop and implement strategies for the successful execution of the Vendor Managed Inventory (VMI) program
- Manage and maintain relationships with vendors and customers to ensure efficient and effective inventory management
- Monitor inventory levels and make adjustments as needed to meet demand and minimize waste
- Collaborate with cross-functional teams, including sales, logistics, and production, to ensure seamless execution of the VMI program
- Conduct regular performance reviews and provide feedback to vendors and customers to drive continuous improvement
- Analyze data and trends to identify opportunities for cost savings and process improvements within the VMI program
- Develop and maintain standard operating procedures for VMI processes and ensure compliance with company policies and procedures
- Serve as the main point of contact for any VMI-related inquiries or issues from both internal and external stakeholders
- Stay updated on industry trends and best practices related to supply chain and customer service operations
- Lead and develop a team of VMI and customer operations personnel, providing guidance and support to ensure their success and growth within the company.
Bachelor's Degree In Business Administration, Supply Chain Management, Or Related Field.
Minimum Of 5 Years Of Experience In Supply Chain Management, Preferably In A Vmi Or Customer Operations Role.
Strong Leadership And Communication Skills, With The Ability To Manage A Team And Collaborate With Cross-Functional Teams.
Knowledge Of Inventory Management Systems And Experience In Managing Inventory Levels And Forecasting Demand.
Proven Ability To Analyze Data And Make Strategic Decisions To Optimize Supply Chain Operations And Improve Customer Satisfaction.
Strategic Planning
Project Management
Inventory Management
Data Analysis
Communication
Time Management
Forecasting
Negotiation
Supply Chain
Customer Relations
Team Leadership
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager, VMI & Customer Operations in Stamford, CT, USA is between $80,000 and $110,000 per year. This range may vary depending on factors such as the size and industry of the company, the level of experience and education of the manager, and the specific responsibilities and duties of the role.
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Diageo plc is a British multinational alcoholic beverages company, with its headquarters in London, England and offices on six continents. It was the world's largest distiller until being overtaken by China's Kweichow Moutai on 9 April 2017. Diageo Plc produces and distributes beverage alcohol with spirits, beer and wine brands. Its spirits, beer and wine brands include Johnnie Walker, Crown Royal, JeB, Buchanan's, Windsor and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness. The company owns manufacturing production facilities across the globe, including maltings, distilleries, breweries, packaging plants, maturation warehouses, cooperages, vineyards, wineries and distribution warehouses.

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