Delta Air Lines

User Experience Designer

Delta Air Lines

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Delta Air Lines, we are dedicated to providing our customers with the best travel experience possible. As a User Experience Designer, you will play a crucial role in shaping the digital experience for our customers. We are looking for a creative and innovative individual who is passionate about understanding user needs and designing intuitive and user-friendly interfaces. If you are someone who is able to think outside the box and has a strong eye for detail, we want you on our team. Join us in creating a seamless and enjoyable experience for our customers as they travel with Delta Air Lines.

  1. Design and develop intuitive and user-friendly interfaces for Delta Air Lines' digital platforms, including the website and mobile app.
  2. Conduct user research and gather customer insights to inform design decisions.
  3. Collaborate with cross-functional teams to understand business goals and user needs in order to create effective design solutions.
  4. Develop wireframes, prototypes, and design mock-ups to communicate design ideas and gather feedback.
  5. Utilize industry best practices and emerging trends to continuously improve and enhance the digital user experience.
  6. Work closely with developers to ensure the design vision is accurately implemented.
  7. Conduct usability testing and gather feedback to refine and improve designs.
  8. Ensure consistency and brand integrity across all digital platforms.
  9. Stay updated on industry developments and incorporate new techniques and technologies into design processes.
  10. Act as an advocate for the user, always considering their needs and preferences in the design process.
  11. Collaborate with other designers and provide constructive feedback to help maintain a high standard of design excellence.
  12. Continuously monitor and analyze user data and feedback to identify areas for improvement and make data-driven design decisions.
  13. Collaborate with marketing and product teams to ensure a seamless and cohesive user experience across all touchpoints.
  14. Take ownership of projects and see them through from conception to launch.
  15. Stay organized and meet deadlines while managing multiple projects simultaneously.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Degree In User Experience Design, Human-Computer Interaction, Or A Related Field.

  • Minimum Of 3 Years Experience In User Experience Design, Preferably In The Airline Or Travel Industry.

  • Proficiency In Design Software Such As Adobe Creative Suite, Sketch, And Invision.

  • Strong Understanding Of User-Centered Design Principles And Methodologies.

  • Ability To Work Collaboratively With Cross-Functional Teams, Including Product Managers, Developers, And Stakeholders.

Required Skills
  • Prototyping

  • Information architecture

  • Interaction design

  • Visual design

  • User Research

  • User-centered Design

  • Wireframing

  • User testing

  • Mobile Design

  • Persona Development

  • Accessibility

  • Us

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a User Experience Designer in Atlanta, GA, USA is between $70,000 and $120,000 per year. This range may vary depending on factors such as experience, company size, and additional skills or certifications. Some companies may also offer bonuses or other forms of compensation.

Additional Information
Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJune 21st, 2025
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About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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