Delta Air Lines

Senior ServiceNow Developer

Delta Air Lines
Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled ServiceNow Developer looking for an exciting opportunity to join a top-tier organization? Look no further than Delta Air Lines! We are seeking a Senior ServiceNow Developer to join our dynamic team and help drive innovation and efficiency within our IT department. As a Senior ServiceNow Developer at Delta, you will play a critical role in designing, developing, and implementing solutions that support our business processes. If you have a passion for technology and a desire to make a meaningful impact, we want to hear from you!

  1. Design, develop, and implement innovative solutions using ServiceNow to support business processes within the organization.
  2. Collaborate with cross-functional teams to identify and understand business requirements and translate them into technical solutions.
  3. Utilize your expertise in ServiceNow to drive efficiency and streamline processes within the IT department.
  4. Stay up-to-date on the latest developments and updates within the ServiceNow platform to continuously improve and enhance current solutions.
  5. Conduct thorough testing and debugging of solutions to ensure they meet quality standards and user requirements.
  6. Provide technical guidance and support to junior developers and team members, as needed.
  7. Troubleshoot and resolve any technical issues that may arise during the development process.
  8. Work closely with stakeholders to gather feedback and make necessary revisions to solutions.
  9. Collaborate with project managers and other team members to ensure timely delivery of projects.
  10. Continuously seek opportunities to improve and optimize existing processes and systems through innovative solutions.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications

  • Extensive Experience With Servicenow Development: A Senior Servicenow Developer At Delta Air Lines Should Have A Minimum Of 5 Years Of Hands-On Experience With Servicenow Development, Including Custom Application Development, Scripting, And Integrations.

  • In-Depth Knowledge Of Itsm Processes: Delta Air Lines Relies On Servicenow To Manage Its It Service Management Processes. A Senior Servicenow Developer Should Have A Deep Understanding Of Itil Principles And How They Can Be Implemented In Servicenow.

  • Strong Project Management Skills: The Role Of A Senior Servicenow Developer At Delta Air Lines Involves Leading Complex Projects And Collaborating With Cross-Functional Teams. The Ideal Candidate Should Have Experience In Project Management And Be Able To Effectively Plan, Execute, And Deliver Servicenow Solutions.

  • Proven Track Record Of Successful Implementations: Delta Air Lines Is Constantly Expanding And Improving Its Use Of Servicenow. A Senior Servicenow Developer Should Have A Track Record Of Delivering Successful Servicenow Implementations, Including Managing Upgrades And Enhancements.

  • Excellent Communication And Teamwork Abilities: As A Senior Servicenow Developer, The Candidate Will Be Expected To Work Closely With Stakeholders From Different Departments And Levels Within The Organization. Therefore, Strong Communication Skills And The Ability To Collaborate Effectively With Others Are Essential Qualifications For This Role.

Required Skills

  • Change Management

  • Knowledge Management

  • Incident Management

  • Problem Management

  • Scripting languages

  • Workflow design

  • Process automation

  • Servicenow Configuration

  • Reporting And Analytics

  • Customization Development

  • Service Catalog Management

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior ServiceNow Developer in Atlanta, GA, USA is $120,000 to $150,000 per year. This may vary depending on the specific company, location, and level of experience of the individual. Additionally, factors such as bonuses, benefits, and other compensation packages may also impact the overall salary range.

Additional Information
Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 26th, 2024
Apply BeforeMay 22nd, 2025
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About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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