Delta Air Lines

Senior Manager, Flight Operations Communications

Delta Air Lines

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled and experienced communications professional with a passion for the aviation industry? Do you thrive in fast-paced, dynamic environments and have a proven track record of leading successful communication strategies? If so, Delta Air Lines is seeking a Senior Manager of Flight Operations Communications to join our team. In this role, you will be responsible for developing and executing strategic communication initiatives for our Flight Operations division, ensuring alignment with the company's overall vision and goals. Our ideal candidate has excellent leadership and collaboration skills, a deep understanding of the aviation industry, and a strong background in corporate communications. If this sounds like you, we would love to hear from you.

  1. Develop and implement strategic communication plans and initiatives for Delta's Flight Operations division.
  2. Ensure all communication efforts are aligned with the company's overall vision and goals.
  3. Serve as the main point of contact and spokesperson for the Flight Operations division in all communication matters.
  4. Collaborate with cross-functional teams, including executives, pilots, and other internal stakeholders, to gather information and develop effective communication strategies.
  5. Stay up-to-date with industry trends and developments to inform communication strategies and messaging.
  6. Oversee the creation of all communication materials, including press releases, internal communications, and social media content.
  7. Manage crisis communication efforts for the Flight Operations division and serve as the primary spokesperson in times of emergency.
  8. Build and maintain relationships with media outlets, industry partners, and other external stakeholders to enhance the company's image and reputation.
  9. Monitor and analyze communication metrics to measure the effectiveness of strategies and make necessary adjustments.
  10. Lead and mentor a team of communication professionals to ensure high-quality and timely delivery of communication projects.
  11. Collaborate with the marketing and branding teams to ensure consistency in messaging and branding across all communication channels.
  12. Act as an ambassador for Delta Air Lines and the Flight Operations division, promoting a positive and professional image at all times.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Extensive Experience In Aviation Industry: A Senior Manager, Flight Operations Communications At Delta Air Lines Should Have A Thorough Understanding Of The Aviation Industry And Its Operations. This Includes Knowledge Of Flight Operations, Regulations, Safety Protocols, And Industry Trends.

  • Excellent Communication Skills: As The Primary Point Of Contact For All Flight Operations Communications, A Senior Manager Should Possess Exceptional Communication Skills, Both Written And Verbal. This Includes The Ability To Effectively Communicate With Pilots, Flight Attendants, And Other Key Stakeholders.

  • Strong Leadership Abilities: The Senior Manager, Flight Operations Communications Will Be Responsible For Leading A Team Of Communications Specialists. Therefore, They Should Have Proven Leadership Abilities, Including The Ability To Motivate And Guide A Team Towards A Common Goal.

  • Crisis Management Skills: In The Event Of An Emergency Or Unexpected Event, The Senior Manager, Flight Operations Communications Should Be Able To Effectively Manage Crisis Situations And Communicate Critical Information To All Relevant Parties In A Timely And Accurate Manner.

  • Strategic Thinking And Problem-Solving Capabilities: Delta Air Lines Is A Large And Complex Organization, And The Senior Manager, Flight Operations Communications Should Be Able To Think Strategically And Make Sound Decisions To Address Operational Challenges And Improve Communication Processes. This Requires Strong Problem-Solving Skills And The Ability To Prioritize Tasks Effectively.

Required Skills
  • Budgeting

  • Strategic Planning

  • Project Management

  • Communication

  • Team Management

  • Crisis Management

  • Leadership

  • Conflict Resolution

  • Public Relations

  • Training and Development

  • Stakeholder management

  • Decision-Making

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Manager, Flight Operations Communications in Atlanta, GA, USA is between $112,000 and $170,000 per year. This range may vary depending on the specific company, industry, and experience level of the individual.

Additional Information
Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started