Delta Air Lines

Operations Service Manager-Below Wing

Delta Air Lines

Amsterdam, Netherlands
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Delta Air Lines, a leading international airline known for its exceptional customer service and operational excellence. We are currently seeking a highly skilled and motivated Operations Service Manager-Below Wing to join our team. In this role, you will be responsible for overseeing and managing the below wing operations service at Delta Air Lines, ensuring that all operational tasks are carried out efficiently and effectively. Our ideal candidate is a natural leader with a strong background in operations management and a passion for delivering exceptional service to our valued customers. If you are ready to take on a challenging and rewarding role with a global industry leader, we encourage you to apply for this exciting opportunity.

  1. Oversee and manage all below wing operations service at Delta Air Lines.
  2. Ensure that all operational tasks are carried out efficiently and effectively.
  3. Monitor and maintain high levels of customer service and satisfaction.
  4. Develop and implement operational strategies and processes to improve efficiency and productivity.
  5. Train and supervise a team of employees to ensure they are knowledgeable and skilled in their roles.
  6. Maintain a safe and secure work environment for all employees.
  7. Conduct regular performance evaluations and provide feedback and coaching to team members.
  8. Monitor and analyze operational data to identify areas for improvement and implement necessary changes.
  9. Collaborate with other departments to ensure smooth and seamless operations.
  10. Stay updated on industry trends and best practices to continuously improve operations.
  11. Adhere to all company policies and procedures.
  12. Handle and resolve any customer service issues or complaints in a timely and professional manner.
  13. Ensure compliance with all safety and regulatory standards.
  14. Manage and optimize resources to meet operational goals and budget targets.
  15. Communicate effectively with upper management to provide updates on operations and address any challenges or concerns.
Where is this job?
This job is located at Amsterdam, Netherlands
Job Qualifications
  • Bachelor's Degree In Aviation Management Or Related Field

  • Minimum Of 5 Years Of Experience In Airline Operations, Preferably In A Leadership Role

  • Strong Knowledge Of Faa Regulations And Airport Operations Procedures

  • Excellent Communication And Leadership Skills, With The Ability To Manage And Motivate A Team

  • Experience With Budgeting And Cost Control In A Fast-Paced And Dynamic Environment

Required Skills
  • Process Improvement

  • Communication Skills

  • Vendor Management

  • Time Management

  • Budget management

  • Conflict Resolution

  • customer service

  • Team Leadership

  • Problem-Solving

  • Safety management

  • Resource allocation

  • Operational Efficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Service Manager-Below Wing in Amsterdam, Netherlands is €45,000-€60,000 per year. However, salaries can vary depending on the specific company, job responsibilities, and individual qualifications and experience.

Additional Information
Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesDutch
Job PostedApril 29th, 2025
Apply BeforeAugust 26th, 2025
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About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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