Delta Air Lines

MBA Intern, Commercial/Customer Strategy

Delta Air Lines
Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an ambitious and driven MBA student looking for a hands-on experience in the commercial and customer strategy field? Look no further than Delta Air Lines. As an intern in our Commercial/Customer Strategy department, you will have the opportunity to work alongside industry experts and gain valuable insights into the ever-evolving world of aviation. We are seeking a highly motivated individual with a strong analytical mindset and a passion for delivering exceptional customer experiences. If you are ready to take your business skills to new heights, we want to hear from you!

  1. Collaborate with industry experts and team members to develop and implement commercial and customer strategy initiatives.
  2. Conduct market research and analysis to identify key trends and opportunities in the aviation industry.
  3. Assist in developing and executing customer experience strategies to enhance satisfaction and loyalty.
  4. Utilize analytical tools and data to evaluate current business practices and provide recommendations for improvement.
  5. Support the development of pricing and revenue management strategies to maximize profitability.
  6. Participate in cross-functional projects and initiatives to drive innovation and efficiency within the department.
  7. Communicate with internal and external stakeholders to gather and analyze feedback on customer needs and preferences.
  8. Contribute to the development of marketing and promotional campaigns to attract and retain customers.
  9. Stay updated on industry developments, competitive landscape, and customer behavior to inform strategic decision making.
  10. Take ownership of assigned projects and deliver quality results within given timelines.
  11. Demonstrate a strong commitment to Delta Air Lines' values and mission.
  12. Embrace a continuous learning mindset and actively seek out opportunities for professional growth and development.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications

  • Strong Analytical Skills: An Mba Intern At Delta Air Lines Should Possess Strong Analytical Skills To Analyze Market Trends, Customer Data, And Competitor Strategies In Order To Develop Effective Commercial And Customer Strategies.

  • Excellent Communication Skills: Effective Communication Is Crucial For An Mba Intern In The Commercial/Customer Strategy Department At Delta Air Lines. This Includes The Ability To Present Complex Data And Strategies To Various Stakeholders, As Well As To Collaborate And Communicate With Team Members And External Partners.

  • Strategic Thinking: An Mba Intern Should Have The Ability To Think Strategically And Provide Innovative Solutions To Complex Business Problems. This Includes Understanding The Company's Goals And Objectives, As Well As Anticipating Future Market Trends And Customer Needs.

  • Business Acumen: A Strong Understanding Of Business Principles And Practices Is Essential For An Mba Intern In The Commercial/Customer Strategy Department. This Includes Knowledge Of Finance, Marketing, Operations, And Other Key Areas Of Business.

  • Team Player: Delta Air Lines Values Team Players Who Are Able To Work Collaboratively With Others To Achieve Common Goals. An Mba Intern Should Be Able To Work Well In A Team Environment And Contribute To The Success Of The Commercial/Customer Strategy Team At Delta Air Lines.

Required Skills

  • Product Development

  • Strategic Planning

  • Data Analysis

  • Relationship Building

  • Sales forecasting

  • Brand management

  • Pricing strategy

  • Revenue management

  • Customer segmentation

  • Competitive analysis

  • Market analysis

  • Customer Experience

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a MBA Intern, Commercial/Customer Strategy in Atlanta, GA, USA is $70,000 - $95,000 per year. This may vary depending on factors such as the specific company, industry, and level of experience of the intern.

Additional Information
Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2025
Apply BeforeMay 29th, 2025
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About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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