FOS – Technical Writer, DPS

Welcome to the Delta Air Lines team! We are excited to announce an opening for the role of FOS – Technical Writer, DPS. As a Technical Writer, you will play a crucial role in the development and maintenance of our Flight Operations Systems (FOS). Your expertise in technical writing will be essential in ensuring accurate and effective communication of information within our systems. We are looking for a highly organized and detail-oriented individual with a passion for aviation and a strong background in technical writing. If you are ready to join a dynamic and innovative team, please read on for more details.

1. Develop and maintain technical documentation for our Flight Operations Systems (FOS) in accordance with industry standards and company guidelines.
2. Collaborate with cross-functional teams to gather technical information and requirements for FOS documentation.
3. Ensure accuracy and consistency of all FOS documentation, including user manuals, training materials, and system updates.
4. Conduct thorough research and analysis to understand complex technical concepts and translate them into clear and concise language for non-technical personnel.
5. Work closely with subject matter experts to verify technical information and ensure its accuracy in documentation.
6. Review and edit existing FOS documentation to improve clarity and effectiveness.
7. Create and maintain templates, style guides, and other tools to standardize FOS documentation.
8. Stay up-to-date with industry trends and changes in technology to continuously improve FOS documentation.
9. Manage multiple projects simultaneously and prioritize tasks to meet deadlines.
10. Communicate and collaborate effectively with team members and stakeholders to ensure timely delivery of high-quality FOS documentation.
11. Participate in user acceptance testing and provide feedback on FOS system functionality and usability.
12. Conduct training sessions for FOS users to effectively use and understand the system.
13. Adhere to company policies and procedures, as well as regulatory requirements, in all documentation.
14. Continuously evaluate and improve FOS documentation processes and procedures.
15. Maintain a high level of confidentiality and professionalism when handling sensitive information related to FOS documentation.

According to JobzMall, the average salary range for a FOS – Technical Writer, DPS in Atlanta, GA, USA is $60,000-$85,000 per year. This may vary depending on factors such as the company, years of experience, and level of expertise.

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.