Customer Service Agent

Customer Service Agents serving as a Ticket Agent are the first to greet our customers and guide and assist them with the ticketing and baggage check-in process. You will greet customers and guide and assist them with the ticketing and baggage check-in process. Use a computer to sell, print and reissue tickets. Manage the check-in process, ensuring that customers have the proper documentation for travel. Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts. Several other lifting tasks will involve handling items as low as floor level and as high as waist level. Practices safety-conscious behaviors in all operational processes and procedures.

According to JobzMall, the average salary range for a Customer Service Agent in Chicago, IL, USA is between $25,000 and $45,000 per year. This range includes base salary, bonuses, and other forms of compensation. The pay scale will depend on the employer, experience, and qualifications of the individual.

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.