Salesforce Commerce Cloud B2B Functional Manager

At Deloitte, we’re looking for an experienced and motivated individual to join our team as a Salesforce Commerce Cloud B2B Functional Manager. We’re looking for someone who is passionate about driving the success of our B2B customers by providing world-class Salesforce Commerce Cloud solutions. The ideal candidate for this role will have a strong track record of working with Salesforce Commerce Cloud, a deep understanding of B2B-specific business processes, and excellent communication and collaboration skills. They will collaborate with stakeholders to develop best-in-class solutions while adhering to customer requirements and industry standards. If you have experience with Salesforce Commerce Cloud and B2B customer success, we’d love to hear from you.

Responsibilities:

1. Develop and implement best-in-class Salesforce Commerce Cloud solutions for B2B customers.
2. Collaborate with stakeholders to ensure customer requirements and industry standards are met.
3. Maintain a deep understanding of B2B-specific business processes and continually update knowledge.
4. Provide world-class customer success to ensure B2B customer satisfaction.
5. Utilize excellent communication and collaboration skills to deliver successful projects.
6. Monitor customer accounts to ensure maximum satisfaction and success with Salesforce Commerce Cloud solutions.
7. Identify opportunities to improve B2B customer experience and sales efficiency.
8. Proactively troubleshoot any issues that may arise and provide solutions quickly.
9. Utilize Salesforce Commerce Cloud technology to optimize customer success and profitability.

According to JobzMall, the average salary range for a Salesforce Commerce Cloud B2B Functional Manager in Columbus, OH, USA is between $90,000 and $130,000 per year. This range includes base salary, bonus, and other compensation. The salary estimate is provided by JobzMall, a third-party job search engine, and is based on the most recent salary data from other job postings.

Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals.