Deloitte

Oracle HCM Technical Payroll Support Specialist

Deloitte
Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a skilled Oracle HCM Technical Payroll Support Specialist looking for an exciting opportunity to join a dynamic team at Deloitte? We are seeking a highly motivated individual with a passion for providing top-notch technical support for our clients' payroll processes. As a member of our team, you will have the opportunity to work with cutting-edge technology and collaborate with industry-leading experts to deliver exceptional results for our clients. If you have experience with Oracle HCM and a strong understanding of payroll systems, along with excellent communication and problem-solving skills, we want to hear from you! Join us in shaping the future of HR and payroll technology at Deloitte.

  1. Provide technical support for clients' payroll processes using Oracle HCM.
  2. Collaborate with clients and colleagues to identify and troubleshoot technical issues related to payroll systems.
  3. Stay up-to-date with industry trends and advancements in payroll technology to continuously improve support services.
  4. Utilize strong problem-solving skills to quickly identify and resolve technical issues.
  5. Maintain a high level of communication with clients and team members to ensure timely and effective resolution of technical issues.
  6. Work closely with project managers and other team members to ensure successful implementation and integration of payroll systems.
  7. Train and educate clients on the use of Oracle HCM and provide ongoing support and guidance.
  8. Conduct system audits and provide recommendations for improvements to optimize payroll processes.
  9. Collaborate with other technical specialists to develop innovative solutions for complex technical challenges.
  10. Keep accurate documentation and records of technical support activities and escalations.
  11. Assist in the development and testing of new payroll system features and updates.
  12. Attend trainings and conferences to continuously develop and enhance technical skills.
  13. Provide exceptional customer service and build strong relationships with clients.
  14. Adhere to company and industry standards for data privacy and security.
  15. Contribute to the overall success and growth of the team and company.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications

  • Strong Technical Skills: The Ideal Candidate Should Have A Deep Understanding Of Oracle Hcm And Payroll Systems, With Proficiency In Programming Languages Such As Sql, Pl/Sql, And Java. They Should Also Have Experience With Data Analysis And Reporting Tools.

  • Knowledge Of Oracle Hcm Modules: A Thorough Understanding Of Various Oracle Hcm Modules Such As Core Hr, Payroll, Time And Labor, Benefits, And Absence Management Is Essential For This Role. The Candidate Should Also Have Experience In Implementing And Configuring These Modules.

  • Payroll Domain Expertise: The Candidate Should Have A Strong Background In Payroll Processing And A Deep Understanding Of Payroll Laws And Regulations. This Includes Experience With Complex Payroll Calculations, Tax Regulations, And Payroll Reporting.

  • Problem-Solving Skills: A Successful Candidate Should Possess Excellent Problem-Solving Skills And The Ability To Troubleshoot And Diagnose Complex Technical Issues In A Timely Manner. They Should Also Be Able To Work Independently And Proactively To Identify And Resolve Potential Problems.

  • Communication And Collaboration: Strong Communication And Collaboration Skills Are Essential For This Role. The Candidate Should Be Able To Effectively Communicate Technical Information To Non-Technical Stakeholders And Work Collaboratively With Cross-Functional Teams To Deliver Solutions And Resolve Issues.

Required Skills

  • Troubleshooting

  • Data Analysis

  • Technical Support

  • Report development

  • Cloud technology

  • SQL queries

  • Payroll Processing

  • System configuration

  • Oracle HCM

  • Integration management

  • Testing And Debugging

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Oracle HCM Technical Payroll Support Specialist in Philadelphia, PA, USA is $75,000 to $100,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or organization the specialist is working for.

Additional Information
Deloitte is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 30th, 2024
Apply BeforeMay 10th, 2026
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About Deloitte

Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals.

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