Deloitte

GPS Client Account Management Senior Specialist

Deloitte

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Deloitte! We are currently seeking a highly skilled and motivated Senior Specialist to join our team as a GPS Client Account Management Senior Specialist. In this role, you will have the opportunity to work with a dynamic and diverse group of clients in the government and public services sector. We are looking for someone who is passionate about client relationship management and has a deep understanding of the industry. As a Senior Specialist, you will play a crucial role in managing and growing our client accounts, driving business development, and ensuring client satisfaction. If you have a strong background in client management and a desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.

  1. Develop and maintain strong relationships with clients in the government and public services sector.
  2. Serve as the primary point of contact for assigned client accounts and proactively identify and address their needs.
  3. Collaborate with internal teams to develop and implement strategies for growing existing client accounts.
  4. Conduct regular account reviews and provide recommendations for improving client satisfaction and retention.
  5. Identify new business opportunities and work with the business development team to drive growth and revenue.
  6. Stay updated on industry trends and changes in the government and public services sector to better serve clients.
  7. Serve as a subject matter expert on Deloitte’s services and solutions, and effectively communicate their value to clients.
  8. Proactively manage and resolve any client issues or concerns in a timely and professional manner.
  9. Prepare and deliver presentations to clients, showcasing Deloitte’s capabilities and offerings.
  10. Train and mentor junior team members on client management best practices.
  11. Maintain accurate and up-to-date client records and account information.
  12. Collaborate with other departments, such as finance and legal, to ensure smooth and efficient client operations.
  13. Represent Deloitte at industry events and conferences to network and build relationships with potential clients.
  14. Continuously assess and improve client satisfaction and engagement strategies.
  15. Meet or exceed assigned sales and revenue targets for client accounts.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Client Account Management, Preferably In A Professional Services Or Consulting Firm.

  • Proven Track Record Of Successfully Managing And Growing Client Relationships, With A Focus On Driving Revenue And Exceeding Targets.

  • Strong Understanding Of The Gps (Government And Public Services) Industry And Knowledge Of Key Clients And Market Trends.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Rapport And Trust With Clients At All Levels Of An Organization.

Required Skills
  • Strategic Planning

  • Communication Skills

  • Project Management

  • Data Analysis

  • Account Management

  • Negotiation skills

  • Budget management

  • Sales forecasting

  • Team Leadership

  • Client Relationships

  • Problem-Solving

  • Client

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a GPS Client Account Management Senior Specialist is $70,000 to $100,000 per year. However, this can vary depending on factors such as location, company size, and years of experience. Some individuals in this role may also receive bonuses or commission on top of their base salary.

Additional Information
Deloitte is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 10th, 2025
Apply BeforeJune 9th, 2026
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About Deloitte

Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals.

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